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El Dorado Mazda
McKinney , TX
237 Reviews
Welcome to El Dorado Mazda
CAR BUYING DONE RIGHT
If you're in the market for a new vehicle, you're likely spending hours researching and seeking advice from family and friends to narrow down your top choices. Once you've identified your ideal car models, it's time to head to the dealership for a test drive. However, many car dealerships have a reputation for pressuring customers with hard sales, egos, and games, which can detract from the fun of the shopping experience. This can leave you feeling worn out and frazzled, especially if you have several dealerships to visit.
At our Mazda dealership, we understand that purchasing a new or used car is a big decision and that you deserve a stress-free and enjoyable shopping experience. We pride ourselves on providing a different kind of car-buying experience, one that's focused on your needs and preferences. When you visit us, you'll find a friendly and knowledgeable team ready to help you find the perfect car for your lifestyle and budget. We'll take the time to answer your questions and guide you through the process without any pressure or gimmicks.
When it comes to pricing, we believe in transparency and honesty. You'll know exactly what you're paying for, including any incentives, rebates, or discounts that may apply. There are no surprise charges or hidden fees in the fine print. The goal of our finance team is to make sure you feel confident and comfortable with your purchase, knowing that you got a fair deal.
So if you're looking for a different kind of car-buying experience, visit us today. We're committed to providing you with the best possible service and helping you find the car of your dreams. After all, it's your time, your vehicle, and your needs that matter most.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 237 reviews
May 28, 2026
Deceptive online pricing, stalling tactics, and terrible transparency. I am incredibly disappointed with the lack of ethics and transparency at El Dorado Mazda. We were actively trying to purchase a Certifi transparency. I am incredibly disappointed with the lack of ethics and transparency at El Dorado Mazda. We were actively trying to purchase a Certified Pre-Owned 2023 Mazda CX-5 (Premium Plus, AWD) for my 16-year-old daughter. When we expressed explicit interest in the vehicle, the sales team attempted to tack on a mandatory, non-negotiable $2,000 "CPO fee" on top of the advertised internet price. To make matters worse, we discovered the exact same vehicle (same VIN) cross-listed at their sister store, El Dorado Chevrolet, for $1,000 less and without the bogus markup. When we pushed back and asked to test drive it, we were told the car was unavailable because it was in the body shop having dents repaired. We offered to look at it as-is and even offered to put a deposit down to secure it, but our requests were ignored. For nearly two weeks, the sales team ghosted our texts, repeatedly tried to steer us toward more expensive vehicles, and kept pushing back the date the car would be "ready." After being assured the vehicle would finally be available, we walked into the dealership today with our checkbook in hand ready to buy. We were casually informed that the car had actually come out of the body shop days ago and was already sold—despite it still actively being listed as available on their website. Car shopping for a teenager is stressful enough without dealership games. Save yourself the headache, hidden fees, and the runaround, and take your business somewhere that respects your time and honors their pricing. We will be taking our checkbook elsewhere. More
by cmpilla1974
October 03, 2025
El Dorado Dealership was friendly and helpful in choosing a new car. The purchase was efficient. a new car. The purchase was efficient. More
by emed6221
September 23, 2025
Good dealer and I had good experience with Sales person Solomon Kim who had positive attitude and helped me during my purchase. Solomon Kim who had positive attitude and helped me during my purchase. More
by CHANSANKUMAR
Employees Worked With
September 22, 2025
Solomon and his team did a fantastic job for me. Solomon worked hard to negotiate a good deal on my behalf, and he even personally delivered my vehicle in the evening. He is very pleasant to work Solomon worked hard to negotiate a good deal on my behalf, and he even personally delivered my vehicle in the evening. He is very pleasant to work with. I appreciate the great experience! More
by mezzo
September 03, 2025
Excellent quality, skilled service by friendly, professional advisor and mechanics; essential for optimal performance and driving confidence. professional advisor and mechanics; essential for optimal performance and driving confidence. More
by Steve Byrd
September 01, 2025
I was shopping for a Mazda and got the best price from El Dorado. It was worth the drive from west Fort Worth. Dorado. It was worth the drive from west Fort Worth. More
by Mmad2709
Employees Worked With
August 10, 2025
Chris was extremely helpful and fast with taking care of me during my first Mazda Service. He made sure I was well taken care of. Extremely professional. me during my first Mazda Service. He made sure I was well taken care of. Extremely professional. More
by Y
Employees Worked With
Chris in Service Department
August 05, 2025
Great customer service by providing a video on the maintenance done on the vehicle and meet the concern from the clients. maintenance done on the vehicle and meet the concern from the clients. More
by valentinonoble
Employees Worked With
July 20, 2025
This is my 3rd Mazda and 1st from this dealer. The sales process this time was as smooth as it's ever been. Kamron (the sales rep) was excellent. The sales process this time was as smooth as it's ever been. Kamron (the sales rep) was excellent. More
by jsteele972
