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El Dorado Mazda
McKinney , TX
203 Reviews
Welcome to El Dorado Mazda
CAR BUYING DONE RIGHT
If you're in the market for a new vehicle, you're likely spending hours researching and seeking advice from family and friends to narrow down your top choices. Once you've identified your ideal car models, it's time to head to the dealership for a test drive. However, many car dealerships have a reputation for pressuring customers with hard sales, egos, and games, which can detract from the fun of the shopping experience. This can leave you feeling worn out and frazzled, especially if you have several dealerships to visit.
At our Mazda dealership, we understand that purchasing a new or used car is a big decision and that you deserve a stress-free and enjoyable shopping experience. We pride ourselves on providing a different kind of car-buying experience, one that's focused on your needs and preferences. When you visit us, you'll find a friendly and knowledgeable team ready to help you find the perfect car for your lifestyle and budget. We'll take the time to answer your questions and guide you through the process without any pressure or gimmicks.
When it comes to pricing, we believe in transparency and honesty. You'll know exactly what you're paying for, including any incentives, rebates, or discounts that may apply. There are no surprise charges or hidden fees in the fine print. The goal of our finance team is to make sure you feel confident and comfortable with your purchase, knowing that you got a fair deal.
So if you're looking for a different kind of car-buying experience, visit us today. We're committed to providing you with the best possible service and helping you find the car of your dreams. After all, it's your time, your vehicle, and your needs that matter most.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 203 reviews
Helpful September 21, 2023
Very friendly service manager; easy and effective check-in and payment process; liked the inspection video; very professional check-in and payment process; liked the inspection video; very professional More
by gopim
Employees Worked With
September 19, 2023
We needed an oil change, a tire leak located, and general service. All were performed in a timely manner. No surprises, no extra issues. Good detail on the car checkout. service. All were performed in a timely manner. No surprises, no extra issues. Good detail on the car checkout. More
by gwaller257
Employees Worked With
September 09, 2023
I really needed to get another car, and wasn't sure that I could make it happen with everything that had happened this year. I was really beginning to give up until I met Dylan and his team here at Eldorad I could make it happen with everything that had happened this year. I was really beginning to give up until I met Dylan and his team here at Eldorado Chevrolet in Mckinney. Dylan Stanfield took time to listen to what I really needed in my next vehicle. One that was not only reliable, but also affordable, and that could work within my budget. Dylan's attention to detail showed how he went more than just "above and beyond". This was an amazing car buying experience! Words can not express how truly thankful I am. Dylan and his team were exceptional and made me feel like more than just a customer. More
by EEH2023
Employees Worked With
Dylan Stanfield
September 09, 2023
Smooth transaction. Mr. Tyrone was not forcing me to buy but rather gave me better offer. Mr. Tyrone was not forcing me to buy but rather gave me better offer. More
by neildonayre
September 06, 2023
-Friendly and professional staff. -Found creative financing. -Test drove and purchased a vehicle in one day. I recommend this dealer. -Found creative financing. -Test drove and purchased a vehicle in one day. I recommend this dealer. More
by Kristi.self
August 20, 2023
It was a nice experience. Bilal (salesman) was knowledgeable and answered all my questions. He did not make me feel pressure to buy it. The whole process was good. Definitely, Bilal (salesman) was knowledgeable and answered all my questions. He did not make me feel pressure to buy it. The whole process was good. Definitely, I will not hesitate to recommend it or be back for our next car/truck. More
by reynagreen24
Employees Worked With
Bilal
August 19, 2023
I came in on a Saturday morning with no appointment for an oil change. Since we paid for maintenance when we purchased the vehicle from El Dorado, it makes more sense to use their service rather than a qui an oil change. Since we paid for maintenance when we purchased the vehicle from El Dorado, it makes more sense to use their service rather than a quicker fast oil change place. The oil change took 2.5 hours; however, only about 30 minutes more than I was told it would take. I was less than impressed with William and in particular his customer interaction. He was impatient and just edgy enough to be polite while still being condescending and bothered. It could have been and off morning for either of us, but I feel it is important to share my experience. This was unusual in that we have always had great customer service experiences both in Sales and Service at El Dorado. Please keep up the good work, it is truly appreciated. 4-stars that lean heavily into past experiences. More
by Scott
Employees Worked With
William
August 16, 2023
Accomodating, nice person to talk specialy to agent hassan..he very explain everything and easy to approach.. hassan..he very explain everything and easy to approach.. More
by Jaymar
Employees Worked With
