
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Preferred Customer Service I am new to the area so was unsure as to who to take my F150 for service. Elder Ford was recommended. Jason Barber my customer service rep was very he I am new to the area so was unsure as to who to take my F150 for service. Elder Ford was recommended. Jason Barber my customer service rep was very helpful and I had no issues with the service I received. More
Awesome experience This makes our 4th vehicle purchase with Elder Ford (one trade up and three vehicles within the family). Robo is an exceptional salesman! He truly kno This makes our 4th vehicle purchase with Elder Ford (one trade up and three vehicles within the family). Robo is an exceptional salesman! He truly knows the product he is selling and answers every question. Over the last couple of years he has earned my trust and that of my family. We absolutely love this latest purchase as every expectation was met for our business and financially. Nacer does an amazing job when it comes to financing and where to find the best deals. I am very pleased with this purchase and will continue to recommend Elder For as my car dealer of choice. More
Lengthy time Period I am not sure why any oil change and recall take 8 1/2 hours to repair. The appointment was scheduled for 7:30 am and the vehicle was not available un I am not sure why any oil change and recall take 8 1/2 hours to repair. The appointment was scheduled for 7:30 am and the vehicle was not available until 5 pm. More
Great experience. Great experience from the start to the end of the process. The follow up has been very professional as well. I will recommend Elder Ford to my friends Great experience from the start to the end of the process. The follow up has been very professional as well. I will recommend Elder Ford to my friends and family. More
Excellent customer service Very happy with my experience at elder ford of Tampa Mr. Johany Trespalacios was very professional and answered to all my questions. Even though I did Very happy with my experience at elder ford of Tampa Mr. Johany Trespalacios was very professional and answered to all my questions. Even though I didn't buy my car at that dealer, they provided me with a good customer service. More
Excellent service experience again. Always a smooth visit to Elder Ford of Tampa. Johany is great to work with. Maurice Rojo is also great in sales, he never fails to ask if we need anyt Always a smooth visit to Elder Ford of Tampa. Johany is great to work with. Maurice Rojo is also great in sales, he never fails to ask if we need anything while at the dealership no matter what reason we are there. More
The Works service Came in for the Works and everything went fine and was done earlier than I expected. Mike Bragano of the quick service line was fantastic. Came in for the Works and everything went fine and was done earlier than I expected. Mike Bragano of the quick service line was fantastic. More
Over 3 hour wait for simple oil change and tire rotation Service advisor was very good. Actual service work was poor. Long wait for appointment. Very long 3 hour 20 minute wait for 20 minutes of work perf Service advisor was very good. Actual service work was poor. Long wait for appointment. Very long 3 hour 20 minute wait for 20 minutes of work performed. Oil splashed all over engine cover and not wiped off. Air in spare tire not checked with tire rotation, had flat 2 days later with almost flat spare to put on. Promised car wash was not completed. More
Bought new truck Don't like that advertised price not the true price. Should be more up front about the price of vehicle and not add addition items once you decide o Don't like that advertised price not the true price. Should be more up front about the price of vehicle and not add addition items once you decide on a vehicle More
Desapointed I had good honest service since I've been going to Elders with my 2016 F-350. This pass service I had to buy a new oil pan due to the plug which I was I had good honest service since I've been going to Elders with my 2016 F-350. This pass service I had to buy a new oil pan due to the plug which I was told that the threads were strip. I was not shown the pan or plug. After checking all my records receipts, Elders service are the only ones that replace the oil pan plug twice which were never disclosed of it at that time but which I notice during reviewing my copies. I had an other Ford Dealer change the oil while I was on vacation this pass summer. I contacted them an they had no record of replacing the oil pan plug. This was an expence which I had to pay or add an temp plug which could fail due to pressure in the oil pan. I never knew that the oil pan was presurized. I just need an other explainsion on this cost that could have been avoided and Shepard. More