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Elder Ford of Tampa
Tampa, FL
6,457 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life!
Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety.
In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed!
Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,457 reviews
November 04, 2018
Oil change Orig Had oil changed to then find leak, brought back to wait all day to find out issue. Then find missing lug nuts. Sloppy & Unprofessional!! Orig Had oil changed to then find leak, brought back to wait all day to find out issue. Then find missing lug nuts. Sloppy & Unprofessional!! More
by Shemarshall
Verified CustomerEmployees Worked With
David Bartalis, Ryan Spencer, Jason Barber
November 04, 2018
Outstanding Service and Warranty Experience The service and warranty work was completed in an outstanding manner. Johany is always great to work with. One of the best perks from buying my car a The service and warranty work was completed in an outstanding manner. Johany is always great to work with. One of the best perks from buying my car at Elder Ford was to be introduced to their service department. I would recommend Elder Ford service to anyone. More
by JIMCERNY4
Employees Worked With
November 04, 2018
Great service I always get great service whenever I take my vehicles in. This is why I always come back to Elder Ford. My kids really enjoy the play area too I always get great service whenever I take my vehicles in. This is why I always come back to Elder Ford. My kids really enjoy the play area too More
by UNIT1759
Employees Worked With
Ryan Spencer
November 03, 2018
Great experience I highly recommend Elder Ford service center and Dealership. I purchased my truck here in 2016 and use this service department exclusively. I was in I highly recommend Elder Ford service center and Dealership. I purchased my truck here in 2016 and use this service department exclusively. I was in and out in around 45min. More
by 513karc
Employees Worked With
Mike Bragano
November 01, 2018
Terrible internet experience On October 31, 2018, I spoke to internet sales person "Chris"four separate times to confirm my expectations prior to coming into the showroom. During On October 31, 2018, I spoke to internet sales person "Chris"four separate times to confirm my expectations prior to coming into the showroom. During each correspondence, 'Chris" assured me that we were all set and he had confirmed the deal specifics with the sales manager -per my request. Based on his assurance, I traveled 45min back to Elder to meet with the Elder Team. As I probably should have expected, it was the classic tactic of tell the customer what they want to hear to get them in the door. After being greeted by Internet Director Caroline Guest, I was again assured that she understood what I was looking for and she would be handling the deal along with the Sales Manager Mike Cash. Despite everyone supposedly being in agreement, prior to me coming into the showroom, I was quickly told by Caroline that her internet salesperson had made a mistake and they could not honor the deal that he had confirmed with me.... but they would happy to work out another (more costly for me) deal. I should also mention that I never saw "Chris" again once it was determined that the deal would not happen. I trusted Elder, based on all the assurances prior to coming into the showroom, and unfortunately their actions continue to perpetuate the negative experiences that many have with car buying. More
by ckelly1128
Employees Worked With
Caroline Guest, Michael Cash, Hasan Sehic
November 01, 2018
Great experience Very friendly and prompt greeting as soon as I pulled up. Car looked great after service. Everyone I have been in contact with at the dealership has Very friendly and prompt greeting as soon as I pulled up. Car looked great after service. Everyone I have been in contact with at the dealership has great customer service. More
by TERBUC124
Employees Worked With
Ryan Spencer
November 01, 2018
Great Customer Service Service was excellent. Johany and Service Director David went above and beyond to take care of the issue with my vehicle. Always professional, and acc Service was excellent. Johany and Service Director David went above and beyond to take care of the issue with my vehicle. Always professional, and accommodating. More
by JRC
November 01, 2018
Thanks for my new car Martin Martin was great. I was not expecting to get a new car but after talking to martin I went thru with them purchase. Danny the manager also made it easy Martin was great. I was not expecting to get a new car but after talking to martin I went thru with them purchase. Danny the manager also made it easy. More
by Audleyval123
Employees Worked With
Martindale McLymont, Danny Buchler
November 01, 2018
Best dealership to work with Elder Ford is great to work with. I had a great experience with the dealership. All but Michael Cash. He is the worst manager ever. Elder Ford is great to work with. I had a great experience with the dealership. All but Michael Cash. He is the worst manager ever. More
by Elder Ford
Employees Worked With
Trey Hill, Michael Cash, Dale Kight, Danny Buchler
November 01, 2018
Outstanding experience with the right people Went in knowing what I wanted and my price. My sales person was Jose Pagan and was very helpful, knowledgeable, and extremely patient. I had to Went in knowing what I wanted and my price. My sales person was Jose Pagan and was very helpful, knowledgeable, and extremely patient. I had to go back 2x - the first time the sales manager (Michael Cash) was useless and literally a waste of beautiful showroom floor space. I made an offer to him which he didn’t even awknowledge, only told me to come back with my wife before he’d talk numbers (in his words “because it seems to me she is the decision maker”). Interesting sales tactic being condescending to a customer, but I quickly realized that watching the TV guide channel is a better use of my time vs uselessly talking to Michael. The 2nd time I went in I made an appointment with my sales guy Jose. Test drove the truck again which he had parked out front ready to go when I got there, and told him I want to talk numbers. This time he came back with Robert Tucci who was light years ahead of his counterpart in the area of customer service. I gave Robert my bottom line number (exact same offer I made my previous visit), and after some back and forth he made it work. Exactly what I wanted. Jose and Robert I feel went above and beyond to make the deal happen and are an all-star team. They make you feel welcome, not rushed/pressured, and I would highly recommend anyone looking for an exceptional experience to request their assistance. The 5 starts is attributed to their teamwork and customer service, and they were able to turn what would’ve been 1 star around. Both gentleman have called me even after the sale to make sure everything was ok and if I needed anything. THATS how you treat a customer and retain business/generate referrals. I still feel like the waste of new car scent that is Michael should utilize his time in a more meaningful role that is NOT customer facing - maybe making copies for Jose and Robert...? Anyway thanks again for the new whip Jose and Robert! More
by XLT18
Employees Worked With
Other Employees :
Susan Moeller, Caroline Guest, Scott Walls, Robert Tucci, Jose Pagan, Michael Cash
