
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great customer service walking in the door and out. Services Great dealership customer service rate 10 Happy with all the joy that comes from walking into elder ford. I wish all have the same attitude. Great dealership customer service rate 10 Happy with all the joy that comes from walking into elder ford. I wish all have the same attitude. More
Great experience. A friendly place to do business. It was wonderful to have my car delivered. I tried out the car I saw advertised but found one I liked even better. Ve A friendly place to do business. It was wonderful to have my car delivered. I tried out the car I saw advertised but found one I liked even better. Very satisfied. Not sure which Mike More
Awesome Dealership This is the third new Ford we have bought or leased from Elder Ford. Sales is not pushy like other dealerships. This is appreciated. I recomme This is the third new Ford we have bought or leased from Elder Ford. Sales is not pushy like other dealerships. This is appreciated. I recommend anyone considering leasing or purchasing a new Ford from Elder Ford. We have been happy to go back to Elder 3 times! More
Great staff and vehicle service. The best service department in Tampa, from start to finish. Very customer oriented, worked as a team and as always following up on service. Great jo The best service department in Tampa, from start to finish. Very customer oriented, worked as a team and as always following up on service. Great job! More
Focus purchase Every person we met was very friendly and helpful. My wife found the exact car she wanted in the vast inventory. Donnie Shinholser took great care of Every person we met was very friendly and helpful. My wife found the exact car she wanted in the vast inventory. Donnie Shinholser took great care of us and Ryan in finance worked to get us a great deal. I would absolutely consider buying another vehicle here. More
Great job well done Elder ford is a great place to have your car service it was a relaxing atmosphere there is no pressure. I would always get my car service at Elder For Elder ford is a great place to have your car service it was a relaxing atmosphere there is no pressure. I would always get my car service at Elder Ford for they make sure you're not just another face. More
Purchase of Lariat F150 Workers were very friendly, informative, and helpful. The buying experience could not have been better. We drove over three hours one way to buy at Workers were very friendly, informative, and helpful. The buying experience could not have been better. We drove over three hours one way to buy at Elder, specifically for the free lifetime warranty. The workers made us feel welcomed and at home. More
Excellent salesman Our fleet / commercial salesman was a local guy of 40 years...very experienced our truck was special order one day delivery..i will refer my family to Our fleet / commercial salesman was a local guy of 40 years...very experienced our truck was special order one day delivery..i will refer my family to elder ford More
Great Customer Experience! We keep our 2001 Ford Wind Star(145k mikes) at our second home in Tampa. As the original owners we've always had it serviced by Ford. There was an old We keep our 2001 Ford Wind Star(145k mikes) at our second home in Tampa. As the original owners we've always had it serviced by Ford. There was an old recall that we never did since we still live and work full time in NY, and brought it to Elder While in Tampa for a week vacation. While we were there we wanted to have the van looked over and do any other work within reason to keep it safely on the road. Chris understood the situation, and gave us a loaner vehicle. We had all recommended work performed (2 recalls, fuel system treatment and front end alignment) at a reasonable price and were in constant communication throughout. I was impressed by the checklist used to verify everything else was working properly, and especially the customer focus by Chris and the entire staff at Elder. . More
No communication. Car worst than initially brought In Brought my car in on Friday for parts that were recalled. Also An inspection was to occur and the rep would follow up that afternoon to discuss any Brought my car in on Friday for parts that were recalled. Also An inspection was to occur and the rep would follow up that afternoon to discuss any inspection results as well when to pick my car up. I received no call and have concerns that my car was not inpected since there was no suggestions for fixes. Especially since Past inspections showed problems that I never fixed. So either it was skipped or there was nothing wrong all the previous inspections which were fraudulent as there were really no imporatnt problems but yet ford suggested I spend money to fix. Not a good look as it appears ford reps are more concerned with a commission than the customer. On top of that my keyless entry now doesn't work as a result from whatever fixes that occurred during the recall update. Now I need to take off work off once again to bring my car back to have restored back to how I brought it there. Honestly, I will not be utilizing elder ford in the near future unless they can some how compensate me for lost wages or time. I'm still waiting for a call back to handle my keyless code entry. More