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Elder Ford of Tampa
Tampa, FL
6,459 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life!
Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety.
In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed!
Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,459 reviews
May 16, 2018
Great Service The Service Advisor (Marty Heis) provided great service and follow-up. He is a professional and works well with the public. He is attentive to the ne The Service Advisor (Marty Heis) provided great service and follow-up. He is a professional and works well with the public. He is attentive to the needs and concerns of the customer. My problem was resolved and done to my satisfaction. All employees that I dealt with were very knowledgeable and courteous. More
by Mart W
Verified CustomerEmployees Worked With
Marty Heis, Walt ?-----Service Manager
May 16, 2018
GREAT ALITTLE LONG TO CHECK IN BUT NOT TO BAD I BROUGHT CAR IN FOR A RECALL, WOULD HAVE LIKED TO OF HAD A LOANER SINCE IT TOOK A HALF DAY, BUT ALL GOOD. THANKS YOU SHARON I BROUGHT CAR IN FOR A RECALL, WOULD HAVE LIKED TO OF HAD A LOANER SINCE IT TOOK A HALF DAY, BUT ALL GOOD. THANKS YOU SHARON More
by STONESAVERFL@GMAIL.COM
Employees Worked With
ANTHONY
May 16, 2018
Did not receive reservation, service delayed I set up a reservation online. I arrived at the appointed time, but they did not have the reservation in their system. They assured me it was OK, but I set up a reservation online. I arrived at the appointed time, but they did not have the reservation in their system. They assured me it was OK, but the service appointment took twice as long as expected. They are also suffering from high turnover. Both service people I worked with last time are no longer with the dealership. More
by elderford0
Employees Worked With
Unknown
May 16, 2018
Quick and precise service Marty was my service advisor and he was a pleasure to work with. He answered all my questions and had my truck back to me very quickly, the fastest se Marty was my service advisor and he was a pleasure to work with. He answered all my questions and had my truck back to me very quickly, the fastest service experience I have had at Elder. The cold water bottle left in truck after was a very nice touch - much appreciated. More
by KMR
Employees Worked With
Marty - service advisor
May 16, 2018
No one is on the same page This was the 3rd time I had to return to the dealer bc my app was never set up right. The advisor seemed annoyed that he had to work with me. No loner This was the 3rd time I had to return to the dealer bc my app was never set up right. The advisor seemed annoyed that he had to work with me. No loner as promised, no rental option was offered. Just bought a brand new F150 from them that was having issues. Waited 4 hours for them to tell me they had to order a part and still nothing was accomplished. 3 weeks later I still have not gotten a phone call or email that the part was ready to install. Nice lounge with Internet for all the waiting though. I even called the GM to provide feedback and never got a call back. Makes sense why maybe employees follow that model. More
by Ford Owner
Employees Worked With
Chris in service, don’t know his last name
May 16, 2018
The best experience ever.! Husband and wife went to Elder Ford just to look and explore our options. Metin Cihaner was the sales consultant. He was very pleasant and very inform Husband and wife went to Elder Ford just to look and explore our options. Metin Cihaner was the sales consultant. He was very pleasant and very informative. His knowledge and professional experience was the key element to our buying decision. We love our new truck. We were very satisfied with the buying experience. Thank you Mr. Cihaner for the wonderful service you provided. More
by Perfect
Employees Worked With
Metin Cihaner
May 16, 2018
Oil change and check engine light Dre was great! The service I needed was completed quickly And I had my car back by the end of the day. He communicated with me and kept me updated on Dre was great! The service I needed was completed quickly And I had my car back by the end of the day. He communicated with me and kept me updated on the status of my car. More
by MOMALLEY1
Employees Worked With
Tyandre reed , Maurice Rojo
May 16, 2018
Vacation start off.. Getting ready to go home for vacation, went in for tire rotation and wash and vac, and got out of there in an hour....great service !!! Getting ready to go home for vacation, went in for tire rotation and wash and vac, and got out of there in an hour....great service !!! More
by jaxgirl33548
Employees Worked With
Maurice Rojo, Dwayne Poucher
May 16, 2018
Excellent customer service We were taken care of by Marty Heiss, he exceeding our expectations. He was funny, great personality and very inviting. We didn't have an appointment, We were taken care of by Marty Heiss, he exceeding our expectations. He was funny, great personality and very inviting. We didn't have an appointment, but he got us in right away and out with a rental right away there was no wait at all. Thank you so much Marty for taking care of us. More
by Aralicious
Employees Worked With
Marty Heiss
May 16, 2018
Great service in the Elder Ford service location at 9560 N. Florida Ave. Tampa. Great team. I will always come back here for Ford service service in the Elder Ford service location at 9560 N. Florida Ave. Tampa. Great team. I will always come back here for Ford service More
by svtcobra28
Employees Worked With
Toni Governale
