Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Quick & Easy Oil Change Service was great and quick. Atmosphere was relaxing and nice while waiting. They even ran my Explorer thru their car wash per returning to me. Service was great and quick. Atmosphere was relaxing and nice while waiting. They even ran my Explorer thru their car wash per returning to me. More
excellent They took great care of my car and me. Can’t thank them enough for the personalized service. Mike and Miguel took the time to explain and be sure the They took great care of my car and me. Can’t thank them enough for the personalized service. Mike and Miguel took the time to explain and be sure the cars were serviced properly. More
Not a great service center experience The service tech damaged the oil filter cover while changing the oil. I had to bring the truck back back again after the part was shipped in. Not en The service tech damaged the oil filter cover while changing the oil. I had to bring the truck back back again after the part was shipped in. Not enough service writers; waited 20 minutes before service writer could get to me to check me out when I came to pick up the vehicle. I cannot recommend Edler Ford for service. More
positive professional service Outstanding customer service. Clearly and comprehensive explanation of service option as well as ample opportunity for questions about options and pr Outstanding customer service. Clearly and comprehensive explanation of service option as well as ample opportunity for questions about options and prices. Very personable and professional service More
great experiance Dealing with Elder Ford was one of if not the best experiance buying a car I've had. Donnie was personable and felt like he was trying to do everythi Dealing with Elder Ford was one of if not the best experiance buying a car I've had. Donnie was personable and felt like he was trying to do everything he could to get me into a car I wanted and one that I could afford. The dealership itself was clean and inviting and didn't have the typical high pressure and chaotic vibe to it. More
Very good. Overall a very good experience. I thought the advertised pricing was misleading. So I was initially disappointed. Negotiations went on longer than I e Overall a very good experience. I thought the advertised pricing was misleading. So I was initially disappointed. Negotiations went on longer than I expected, and it was a long wait to finalize the paperwork. That said, I appreciate that Stephen and the rest of the staff, all of whom were super friendly and professional, helped me purchase the nicest vehicle I've ever owned (!) at a payment I can afford. So I'm a happy customer and would definitely recommend this dealership More
New Car!! Awesome service! I came in to trade in my trusty old ford for a new one. Left extremely satisfied and with a brand new car!! Awesome service! I came in to trade in my trusty old ford for a new one. Left extremely satisfied and with a brand new car!! More
Would strongly recommend another service center. I recently bought a car from elder ford and wanted the windows tinted as part of the deal. Which the sales department was phenomenal. But then I had I recently bought a car from elder ford and wanted the windows tinted as part of the deal. Which the sales department was phenomenal. But then I had to schedule a appointment with a Andre the accessory guy. Which no one can get ahold of, left two messages and a email nothing. Manger of sales called to make sure everything was okay and I told him the situation. And once again he came through and made the appointment that the accessory guy failed to do. So I show up for the window to be done tens minutes early. They tell me two hours tops. So I’m waiting and waiting. And long story short it took 4.5 hours because they accidentally put a walk in ahead of me. I was so angry. The assistant manager was very nice and asked if there was anything she could do to make it up to me like free oil change or something. There’s no way you can replace my wasted time. There is absolutely no explanation. There where others who where angry in the lobby as well. I have never had ANY problems with any Nissan dealership. I think this will be my last ford. More
Replacement key If you just need a replacement key for my F-150 went to Elder Ford got the key at a reasonable price, customer experience was very good and I'll go ba If you just need a replacement key for my F-150 went to Elder Ford got the key at a reasonable price, customer experience was very good and I'll go back there again for future work. More
Excellent from start to finish. Great customer service. Very friendly. Willing to go above and beyond. Took time to go thru the entire process. No pressure. Enjoyed working with this Great customer service. Very friendly. Willing to go above and beyond. Took time to go thru the entire process. No pressure. Enjoyed working with this team. More



