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Elder Ford of Tampa

Tampa, FL

4.4
6,503 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,503 reviews

April 06, 2018

Excellent experience! Had to take my new Explorer in for service and repair. I receieved nothing but excellent customer service. Had to leave my vehicle ober the weekend, a More

by Ajilbert922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
April 06, 2018

Service I had to follow up to ensure my vehicle was ready on time, as requested. Car wash was broken. Nobody had told me Uber was the new version of shuttle More

by Forddriver1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
April 06, 2018

Ken Lee is the BEST! This was the best car buying experience. I can't say enough about how happy I am and how much Ken Lee made the process so smooth! This facility is al More

by S.Gifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Lee , Jason Bray, Scott Walls
April 06, 2018

Lack of responsiveness from Management We brought our vehicle in for service regarding a noise by the driver side door and an oil change. When we picked up the vehicle we noticed there was More

by LESSETTE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Fuchs
Apr 07, 2018 -

Elder Ford of Tampa responded

Hello, I apologize that I was unavailable when you called. Please call my direct line at 813-321-6670 and we can discuss this matter and find a positive resolution. Mike Hennagir

April 05, 2018

Good customer service Anthony was professional and kept me informed of the service progress. I will use Elder Ford service because of how I am treated when I am there. More

by TL Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony scott
April 05, 2018

Finally Satisfied Some sellers come with their own decisions and no cheking the customers cover. Some of them like to hide the rights for them to sell. More

by Anayansi Wildeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hennagir, Trey Hill, Jason Fuchs
April 05, 2018

Never returns calls Dealing with the service department is fine and Carlos the service manager is great. But the multiple times I have tried to schedule work through the More

by No2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Tedesco, Louis Stump
Apr 07, 2018 -

Elder Ford of Tampa responded

Hello, I can’t blame you for feeling frustrated having to chase down an appointment, it shouldn’t happen like that. Please give me a call at 813-321-6670 to discuss who you dealt with and how we can leave you with a better impression. Mike Hennagir

April 04, 2018

Ken Lee & Kitt Had a great time as usually getting into my new vehicle, Ken and Kitt are the A team their! I have been sending my family and friends here to get th More

by Mr_Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Lee , Kitt Kittles
April 04, 2018

Great. Convenient. Waiting area is baby friendly. Service was so customer friendly. Did the recall repairs thoroughly. They even have a changing table in the men's room. Offer uber service if you'd More

by DAVIDBEHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I fid not catch the name, but he wad great.
April 04, 2018

Worst service I’ve ever dealt with. Worst service center I’ve ever dealt with I would not recommend this place to anyone was a shocking surprise I took my truck and took it somewhere els More

by will.reagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
Apr 07, 2018 -

Elder Ford of Tampa responded

Hello, I am disturbed to hear that your experience with our Service Department did not meet your expectations. Please call me at 813-321-6670 to discuss how we can make the experience better in the future. Mike Hennagir

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