Elder Ford of Tampa

awesome customer service!!!! felt taken cared of!!! Originally my car was taken there to replace the transmission.They checked my car thoroughly, excellent customer service! fully making sure all area Originally my car was taken there to replace the transmission.They checked my car thoroughly, excellent customer service! fully making sure all areas were covered. Nevertheless they found other issues and assisted in resolving my newly bought vehicle's issues ( which was purchased at a wellknown rental company) i was completely dissattisfied with the customer service received by the other company i purchasd my vehicle. But Ford actually took the extra mile to make me happy!!! And assist in all the. Legal automotor needs!!! Tottaly satisfied! No discrimanator of persons!!! I will recommend here to anyone! More

Great Service Department I have purchased 3 cars from Elder Ford. Shawn Sharma has been my Service Advisor. He has provided EXCELLENT Service. Thank you so much for provi I have purchased 3 cars from Elder Ford. Shawn Sharma has been my Service Advisor. He has provided EXCELLENT Service. Thank you so much for providing Excellent Service. More

They Address All of Your Concerns! I recently purchased a Roushcharged 2015 GT premium. I began having problems early on that were computer related to the supercharger kit. T I recently purchased a Roushcharged 2015 GT premium. I began having problems early on that were computer related to the supercharger kit. The service manager Dennis Russ was there every step of the way until a solution was found. The car was shipped to the Roush engineering center and I was flown up to verify the fix! No matter how upset I got or how frustrating the situation became, Dennis stayed positive and assured me that they would make sure it was taken care of. More

My new toy I loved my experience here at Elder Ford of Tampa. I normally cannot stand going to a dealership, because I feel like just a number or they are trying I loved my experience here at Elder Ford of Tampa. I normally cannot stand going to a dealership, because I feel like just a number or they are trying to push me to buy, so they can get me out the door and get on to the next number. It is not this way at Elder Ford. Jerry Clementi took his time to make sure I was comfortable with everything. We were first looking at just getting me into a 15 focus, which was an economical choice for me, over my SUV. Between Jerry and the finance team, including Geoff, they were able to get me into a 16 Fusion SE, with the appearance package. I've never really pushed to ever get a "toy" persay, when it comes to vehicles. I honestly could not be happier with this Fusion. I LOVE my new toy. With the experience I had, I hope that Terald, Carrie, and Jerry are there when I go to get my next vehicle. This is my 2nd one from Elder Ford, and I don't plan on buying a car, or truck, from anywhere else. More

Outstanding Customer Service at Elder Ford What a wonderful team that is working here at Elder Ford. I had the pleasure of corresponding with Naz Rodriguez for a couple of weeks and then I cam What a wonderful team that is working here at Elder Ford. I had the pleasure of corresponding with Naz Rodriguez for a couple of weeks and then I came in and Mauricio Rojo worked with me to find my perfect vehicle. I was impressed with how quickly and efficiently things got done. Mauricio took his time to explain everything to me and was very patient as he showed me several vehicles to choose from. He also took great care of me as he showed me how to work some of the features in my new car. I had a great experience here. Also, Ken Huckabee was very good at explaining the finance portion of the deal with me. Everyone here is so friendly and willing to please. I will recommend Elder Ford to my friends and family. Also, when I am in the market for my next vehicle, I'm definitely coming back here. Thanks, guys, for doing such a great job! More

Relaxing buying experience No hassle no high pressure , Jeff was a pleasure to deal with . Finance was also easy to deal with. This was a very good buying experience . No hassle no high pressure , Jeff was a pleasure to deal with . Finance was also easy to deal with. This was a very good buying experience . More

Retail purchase Matt Duke and Ken took care of our needs. They listened and was tentative. They worked hard to make us happy! We got the bottom line the first time. Matt Duke and Ken took care of our needs. They listened and was tentative. They worked hard to make us happy! We got the bottom line the first time. More

New car purchase experience I first started on the internet with Ed Michaels and we met. We were considering a Ford Fiesta or Focus. He went over the pros of both and we settle I first started on the internet with Ed Michaels and we met. We were considering a Ford Fiesta or Focus. He went over the pros of both and we settled on the Focus Titanium. Then we worked with both Ed and Oscar Penalver and chose the Tectonic Silver Titanium and are very glad we did. Oscar went over everything in the automobile very thoroughly. Never before have we had a salesperson take such time to make sure we saw everything the car had to offer. Ed Michaels and Oscar Penalver are extremely professional and helpful to the customer. I would highly recommend them for your next new car purchase. Thank you both for such a great buying experience!!!!!! Jerald and Renee Leary More

f150 on USAA car buying service Naz worked hard in addressing our needs. I would deal with him again. we had to work hard to complete the deal. Naz was knowledge about the vehicle wh Naz worked hard in addressing our needs. I would deal with him again. we had to work hard to complete the deal. Naz was knowledge about the vehicle which was outstanding More

Best car buying experience, new or used! The dealership sales force was stellar in every way. The management was beyond supportive to the sale associate helping me (Christian Ripa). Christian The dealership sales force was stellar in every way. The management was beyond supportive to the sale associate helping me (Christian Ripa). Christian without a doubt was one of the most informed and knowledgable sales associates I have had to deal with. Ever. Well beyond his years. The truck I purchased was loaded with options, bells and whistles, I was totally unfamiliar with. He knew everything about each and every one of them without having to review notes or consult additional sales force associates. He helped in setting up the Ford Sync system and was courteous and attentive during the completion of the financial paperwork. More