Elder Ford of Tampa

new car buying Went in for carwash on our 2014 Fusion. We had been looking at another Fusion ended up with another one. a 2015.. Great customer service. We have boug Went in for carwash on our 2014 Fusion. We had been looking at another Fusion ended up with another one. a 2015.. Great customer service. We have bought our last 4 Fords from here. More

Professional Customer Service! This week I had an opportunity to purchase a new Explorer from Elder Ford in Tampa. The experience was the best that I have ever seen from any of the This week I had an opportunity to purchase a new Explorer from Elder Ford in Tampa. The experience was the best that I have ever seen from any of the dealerships that I have visited. The manager, Maurice Rojo was sensational and he made the buying experience smooth and professional. He found the exact model and options that I was looking for and went out of his way to ensure that I was completely satisfied. He also took the time to walk my wife and I through all of the great bells and whistles that the new Explorer had to offer. If you need a new Ford, this is the place to buy it from! More

Thoughtful My experience with Rod at Elder Ford was nothing but positive. He was very thoughtful in trying to find the best vehicle for me, without any pressure My experience with Rod at Elder Ford was nothing but positive. He was very thoughtful in trying to find the best vehicle for me, without any pressure to buy. He was patient and understanding of my three year old daughter who unfortunately had to make the trip to the dealer with me. The play area at the dealership helped immensely; her dad would take her there and watch her play for chunks of time. This was the third vehicle our family purchased with the help of Rod at Elder Ford. My daughter and I also enjoyed the fish tank. More

No pressure here Working with James Schew made our buying a car an easy thing. He was knowledgeable, answered all our questions and handled all details and loose ends. Working with James Schew made our buying a car an easy thing. He was knowledgeable, answered all our questions and handled all details and loose ends. He was personable and easy to talk to and we connected with him easily. Elder Ford has a valuable asset in James as we came away feeling we had made a good purchase for our money and a good experience with the Elder dealership. More

easiest car buying experience I showed up at the dealership already knowing what vehicle I wanted, they were quick to show me what I asked for and didn't try to pressure me to buy. I showed up at the dealership already knowing what vehicle I wanted, they were quick to show me what I asked for and didn't try to pressure me to buy. Once I decided to buy, I received of fair value for my trade and an excellent deal on my new Ford Explorer. More

Amazing!! Eric was so helpful and accommodating. I couldn't have gotten through this process without him. I love my car and I'll be sending everyone I know your Eric was so helpful and accommodating. I couldn't have gotten through this process without him. I love my car and I'll be sending everyone I know your way. Thank you!! More

By far the best experience I've had buying a car I have probably bought over 35-40 brand new and pre-owned cars and have been in many dealerships... I cannot express the way I was treated from the sa I have probably bought over 35-40 brand new and pre-owned cars and have been in many dealerships... I cannot express the way I was treated from the sales person, the fiancé department and even the GM coming out to say hello.. I was in and out in less then an hour with no issues at all.. Please stop and ask for Rod Settles in the sales department and I'm sure you will not be disappointed.... More

Worth the drive After trying to worka deal with a local Ford Dealership in Orlando for 3 1/2 days. They were very difficult to deal with in getting a fair value for m After trying to worka deal with a local Ford Dealership in Orlando for 3 1/2 days. They were very difficult to deal with in getting a fair value for my trades. I did an Internet search for an F-250 with the options I wanted, and Elder Ford came up with one in inventory. Originally I was looking for an XLT, but went with the Lariat that came up in the search. I called and talked to Geoff Patterson and explained my situation. I sent pics, VIN's, and payoff info for the trades. In a few hours Geoff got back with us offering us more money for my trades. We did the credit app and financing over the phone, and received a rate quote and payment options. It all took less than 5-6 hours via phone and emails. The very next day we picked the truck up and was assisted by Ken Lee with the paperwork, and couldn't be happier. It was well worth the 81 mile drive to Tampa. Unfortunately I had a service issue with the truck and took it back for repairs. In no way are/were they responsible for the issue but are bending over backwards to take care of it. This dealership is the best I have ever dealt with in the 23 years that I have been purchasing vehicles. More

Flawless Ed Michaels at Elder Ford was great, by far the easiest truck buying experience I have ever had. Both Ed and Kenny (Sales Manager) and Ken Huckabee w Ed Michaels at Elder Ford was great, by far the easiest truck buying experience I have ever had. Both Ed and Kenny (Sales Manager) and Ken Huckabee were up front, honest and trust worthy. I drove from Orlando to Tampa because of that. From the first phone call to the last hand shake everything was professional. I would recommend Ed Michaels at Elder Ford any day of the week and plan on purchasing future vehicles from them! More

Fast, friendly and honest! What a great experience. Everything from the beautiful facility, to the friendly and helpful people. I left the dealership with my new car feeling aw What a great experience. Everything from the beautiful facility, to the friendly and helpful people. I left the dealership with my new car feeling awesome! Rod was very honest and hard working to get my deal done. Fast and truthful. Amber explained to me how the VIP program worked and felt great that she went out of her way to make my visit enjoyable. Even then financing person Michelle worked so hard. I've never had an experience like this. More