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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,582 Reviews

3,582 Reviews of Elder Ford of Tampa - Service Center

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December 09, 2022

Friendly staff, very helpful and professional. Got a new car through a dealer for the first time and they made the process nice and easy for me, helping me every step of the way. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Rubin
Dec 09, 2022 -

Julia responded

Great staff

Dec 12, 2022 -

Elder Ford of Tampa responded

Julia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 09, 2022

Elder Ford has the best service of any dealer that I have used in Tampa! More

by RANDYPULLARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Llanos, Brandon Rodriguez
Dec 12, 2022 -

Elder Ford of Tampa responded

Randypullara, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 09, 2022

I discovered that my car had a screw on the driver's left side in the front part. The next day I had service and it had a rubber rotation. When I take my vehicle, I'm at home, I see that the screw is in the More

by DARI3_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Great service! Daniel had great communication the whole time my car was being serviced. I really appreciate his kindness and patience. More

by Jimelyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 08, 2022

I have actually recommended you to two of my colleagues at work. If they tell you they work for the same bank, then you know they came due to my recommendation. More

by tamolese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesam Hajaj
Dec 10, 2022 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

December 08, 2022

Everyone was kind and informative. The process didn’t take long and the process was efficient. More

by BLUBERE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 08, 2022

They were pleasant to work with and very coordiatley during my appointment. I am happy with the service. More

by gabrielquinones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Kitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Allen, Kristofer Meyer
Dec 11, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 08, 2022

Everyone there are very helpful. and friendly.and explained everything to u and explained all abought the car More

by STCHBCBUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Nunez
Dec 11, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 08, 2022

Great service and friendly personnel. Picky and delivery worked great. Paperwork delivered as expected. I would highly recommend Elder Ford. More

by DLHORWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Great dealership and great customer service! I feel like family. I'm always treated well, and so is my vehicle. I would recommend Elder Ford for sales and service! More

by kmcclernan1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby, Baird, Chad, Daniel, Brian, Leslie, Marcus, Kit, Diana, Madalia, and so many more, BJ Llanos
Dec 11, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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