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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,470 Reviews

3,470 Reviews of Elder Ford of Tampa - Service Center

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July 31, 2022

I've always had a great experience with the Elder Ford Team (sales and service)! I'd highly recommend to anyone looking for a quality vehicle and friendly staff! More

by SCHMAHLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johany Tespalacios
Aug 02, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2022

Nicole was great as an advisor, Brian was amazing with body work approval! Rear fin above the back windshield was scratched/damaged while the car was there for service work, damage was repaired without an More

by Kelley F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Brian
Aug 02, 2022 -

Elder Ford of Tampa responded

Hello Kelley, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 31, 2022

Always very accommodating and very customer oriented . . caring and very very enjoy to talk with More

by maniacisuzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Faiella
Aug 02, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 31, 2022

Really back Ia m still waiting for Windows motor to be change 1 month counting More

by JORGE_MACHADO_908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
Aug 02, 2022 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

July 30, 2022

Top notch service department and Top Notch sales department had my car serviced there and they let me know everything that was going on and even brought my car back to me when it was finished More

by Normanm1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 30, 2022

Best dealer ship I have ever been too. They always go the extra mile on the Auto Butler and clean the inside of the car. Thanks for all of your extra hard work and friendly service More

by larry98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos, Brandon Rodriguez
Aug 01, 2022 -

Elder Ford of Tampa responded

Hello, We are happy we could make your experience a positive one! Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2022

Always clean and organized. The staff are friendly and helpful. I’ve never had a bad experience with Elder. More

by CHRIStopher779@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2022

Daniel Alicea was phenomenal. Great asset to the elder ford team. Will continue coming back because of him More

by N Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

July 29, 2022

Got in and truck oil changed within 45 minutes. Also stopped in collision center for foreign item on tailgate,which had been repaired earlier this year. Removed the tar and I am a happy customer. More

by mebaab
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Elder Ford of Tampa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 29, 2022

Very clean, free coffee, on time appointments and the most personable service writers. They are very thorough and complete the job in a timely fashion! More

by CAtwynham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
Aug 01, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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