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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,467 Reviews
Call Service Center (813) 321-1234

3,467 Reviews of Elder Ford of Tampa - Service Center

Sort by
July 26, 2022

New customer at Elder, got my vehicle serviced quickly and accurately. The advisor was helpful, polite, and knowledgeable. More

by bighappyface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
Report | Print
Jul 29, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 25, 2022

Awesome service, great job, excellent service sales and security was above and beyond. Thank you More

by JEANNIEASD71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Report | Print
Jul 28, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 25, 2022

I had a very satisfying experience obtaining service with Elder Ford. Blessings and Thanks.blessings More

by divatampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Report | Print
Jul 27, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 25, 2022

Good people. I'm happy to have you all work on my car. Next time please make the tire pressure equal. All else is well. More

by tye.satterfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Report | Print
Jul 27, 2022 -

Elder Ford of Tampa responded

Hi, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!

July 24, 2022

Elder Ford Quicklane always does an excellent job very friendly people there !! Great job Elder ford More

by bwilliams274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Report | Print
Jul 26, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2022

I would like to think my service advisor Luis Nunez and mechanic who performed the work. Thanks to the Urber drivers. More

by Wilbert Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Nunez
Report | Print
Jul 25, 2022 -

Elder Ford of Tampa responded

Hi Wilbert, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Jul 25, 2022 -

Wilbert Jones responded

Thank you for getting it right.

July 22, 2022

The service manager was great and the mechanics that are awesome job for me I'll recommend the place to my friends More

by ROSS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Report | Print
Jul 23, 2022 -

Elder Ford of Tampa responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! Thanks again for the recommendation, and have an amazing day!

July 22, 2022

I was very pleased with Elder Ford after having a bad experience with another Ford dealership ! More

by JKRUGER153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2022 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 22, 2022

Ripped me off on car warranty. Bought a extended warranty and went to use it and they said it didn't exist. Come to find out they never finished pushing paper work threw. Refunded More

by tilestonewood
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny rip off
Report | Print
Jul 23, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Jul 28, 2022 -

tilestonewood responded

Still waiting on that phone call from Dan sills🦗🦗🦗

July 22, 2022

They always supply great service and are great at answering any questions you may have. More

by doubleg3232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Report | Print
Jul 23, 2022 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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