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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,458 Reviews

3,458 Reviews of Elder Ford of Tampa - Service Center

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June 22, 2022

They were nice on the phone I had no problems setting up an appointment they gave me a good time to show up at my convenience showed up they worked on my truck in a convenient matter and time and they did a More

by RHUMMEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Jun 24, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2022

Great service. Employees were a great and very professional. I would highly recommend the Dealership. More

by rlair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Jun 23, 2022 -

Elder Ford of Tampa responded

Hi Rlair, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2022

I really appreciate the service. I like the professionalism of the guy who took care of me. He was also very understanding More

by O2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 20, 2022

Travis was very helpful during my recent service appointment. My issue was not resolved after my initial appointment but he jumped in to action to make sure my issue was addressed and that my car wa More

by Kelsey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
Jun 22, 2022 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 20, 2022

Un excelente servicio por parte de sus empleados en elder Ford se les recomendar a muchas personas gracias estoy muy contento con los resultados More

by MORALESJOSHUA952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Elder Ford of Tampa responded

Joshua, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. ¡Esperamos poder servirle nuevamente! ¡Cuídate!

June 17, 2022

Peter was very courteous, quick and knowledgeable. He arranged for a ride home for us and offered to have a ride back if needed. More

by TOMMASICRAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quick Lane
Jun 20, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 16, 2022

Brought my new vehicle in with 5 issues. The only item that got corrected was the oil change. They indicated they needed to order some parts. It’s now been 4 months with no follow up. I More

by Verv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Peters
Jun 17, 2022 -

Elder Ford of Tampa responded

Hi Verv, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 16, 2022

I always service my car with Elder Ford of Tampa. They are professional and provide an excellent customer experience. More

by NARESHBANIYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
Jun 17, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2022

Very friendly courteous and professional . . I’m always greeted with the upmost respect . Everything done to mytruck is explained to me More

by njdennard12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Jun 17, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2022

We had a great experience at Elder Ford everybody was courteous and upfront and everything was done when it was supposed to be done and really enjoyed our time Elder Ford we will we will definitely tell More

by lstickler49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
Jun 16, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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