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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,458 Reviews

3,458 Reviews of Elder Ford of Tampa - Service Center

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June 15, 2022

Customer service is wonderful and accommodating. .I had an issue with my Ac and they're making sure they fix the issue More

by YAAAMUN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 15, 2022

Excellent customer service. Everything was excellent. I will always have my vehicle serviced at Elder Ford More

by osmondbrown325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 13, 2022

Eddie was excellent, kind, and mannerly to me when dealing with setting up my service appointments for me and answering many of my questions…. I really appreciated him. More

by cathy_kotala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie 5 stars
Jun 15, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 12, 2022

James at Quick Lane was great! He worked with us to find affordable solutions for several expensive, complicated repairs needed on our 2014 vehicle. We appreciated his professional More

by SARAH8778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DeCaro
Jun 13, 2022 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 09, 2022

Computer system was down and service department completed my work. Looking forward to next service. More

by barkzee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Jun 11, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 09, 2022

Courteous, excellent service. Kept me informed as to the status of my vehicle service. Very comfortable waiting area More

by MICHAEL_MCCARTY93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Faiella
Jun 11, 2022 -

Elder Ford of Tampa responded

Hi Michael, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 08, 2022

Peter, my service advisor was very knowledgeable and helpful thru the entire process. Will def recommend More

by milian124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Jun 09, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 07, 2022

Dan has always been very helpful and has always kept me me in the loop. And my car has been fixed every time. More

by kjorden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
Jun 09, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 07, 2022

Love the service and the kind folks that helps me when I come to get service More

by FAYEMCCUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Jun 09, 2022 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback of our Staff's outstanding service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 06, 2022

My Service Advisor was very professional and kept me informed at all times. She always followed up when she said she would. More

by Nija212978
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name but it should be on the ticket
Jun 08, 2022 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

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