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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,469 Reviews

3,469 Reviews of Elder Ford of Tampa - Service Center

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March 15, 2022

I received excellent service on my vehicle with Elder Ford. The staff was professional and friendly. All of my concerns were addressed and taken care of. More

by nekdukes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole in the service department
Mar 17, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Mar 17, 2022 -

nekdukes responded

Great services Nicole was awesome. Not sure of the lady's name that assisted me with the company car was kind as well.

March 14, 2022

I had a great experience at the Quick Lane facility by Elder Ford. They were timely in their work and they fixed a recall on my car while it was there as well. More

by Ledge217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy
Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

March 14, 2022

Out standing service . Pete was awesome thanks clean cut lawns. Definitely recommend them. I give them 5 stars 🌟 More

by vinnmar14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 14, 2022

Very friendly and service oriented, kept me informed of everything that they were doing along with informing me of any kind of service that was due or just needed attention More

by taylormade50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike ? Don't remember last nMe
Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

March 14, 2022

Johany was courteous and provided great service. I was able to get my vehicle fixed and a rental was provided More

by bassdrop75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 13, 2022

Awesome experience. Friendly very helpful. I would recommend to everyone. I was in an out in no time at all. More

by Killadew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Mar 15, 2022 -

Elder Ford of Tampa responded

Hi Killadew, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 13, 2022

My oil light keeps telling me to change the oil. My ford app is saying to make a service appointment. I just had my oil changed 3 weeks ago. Why did you guys forget to reset the oil switches More

by arelock35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BJ Llanos
Mar 31, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 13, 2022

Fast and dependable service. Elder service uses official Motorcraft parts and their technicians are trained to complete any repair to your car. More

by BEARS2134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Oztolaza
Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 13, 2022

Excellent customer service. Warm greetings upon entry and concern for customer and their car care needs. More

by Rrmack@7575gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 11, 2022

I came in for the Auto Butler Paint Application for my 2020 Explorer. Everyone is always courteous and professional. More

by MEOWVIC53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know their name
Mar 12, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

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