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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,469 Reviews
Call Service Center (813) 321-1234

3,469 Reviews of Elder Ford of Tampa - Service Center

Sort by
March 02, 2022

Service department is excellent and the salesman is working with me on it new F150 powerboost. More

by motto785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacer Menouni, Erica Ortiz
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Mar 03, 2022 -

Elder Ford of Tampa responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Mar 03, 2022 -

motto785 responded

Will do.

March 02, 2022

Doing business with Elder Ford, sales or service, you always feel valued as a customer. The service technicians pay closer attention trip the details. Appointments are easy to schedule and promised retur More

by Hmil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella
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Mar 04, 2022 -

Elder Ford of Tampa responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

March 02, 2022

The service advisor - Peter Nieves was excellent. Very attentive and professional with an attitude of listening and providing answers. More

by phweigelandassociates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
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Mar 04, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

March 01, 2022

Terrible service when dealing with younger customers. Only seem for them to benefit and not both customer and dealer. More

by Aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
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Mar 17, 2022 -

Elder Ford of Tampa responded

Hi Aj, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 01, 2022

Arrived at 10:50 for an 11:00 appointment for an oil change. Service was completed correctly after two hours. Left at 1:10 More

by dmdonovan205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2022 -

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 28, 2022

Enjoy visiting Elder Ford! Everyone is smiling , and just nice to be around. They make you feel like family. More

by BARNEY.SPIGGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
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Mar 02, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks for your business! Take care!

February 27, 2022

My service advisor, Johany always provides professional and timely vehicle service. He is the reason I get my Mustang and F-150 serviced at Elder Ford. More

by ed.mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

February 27, 2022

Friendly,fast and professional service. im very happy with tbe service.i wont go anywhere More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
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Mar 01, 2022 -

Elder Ford of Tampa responded

Hi Toni, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

February 26, 2022

ElderFord is Amazing ! I Love the truck I bought .They have always been very friendly, helpful & kind More

by JB.JILLMARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin NeSmith
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Feb 28, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 25, 2022

Pleasant friendly people Fast service Clean show room Clean service area Knowledgeable service manager Thanks More

by djnjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

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