Back

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,470 Reviews

3,470 Reviews of Elder Ford of Tampa - Service Center

Sort by
February 25, 2022

Pleasant friendly people Fast service Clean show room Clean service area Knowledgeable service manager Thanks More

by djnjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 25, 2022

Did everything they said and were professional and efficient. They were timely as well as friendly. More

by TIMDEARMAOND24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2022

Started on time, they were very courteous, and professional. Clean and comfortable waiting area. Thanks More

by kinozac69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, Marty Heiss
Feb 25, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2022

Edward was very helpful and professional, kept me informed, work done in a timely manner. Appreciated his assistance More

by ADLTEST_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2022

I was leaving on a trip the next day and, wouldn’t you know it, a tire pressure sensor warning came on! Fortunately, I called Mike at Elder Ford and he got me in immediately with James at the Quick Lane. More

by RTSHELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baglione, James Decaro
Feb 26, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 23, 2022

Service advisor was professional, courteous, and was able to answer any questions. The text option to be able to communicate with him was great! Able to contact him directly and get a quick response. More

by e_martin98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! It is great to hear our Staff took such great care of you! We hope to see you here again!

February 23, 2022

Dan Beavers is the best! He is an honest, caring, efficient professional who got the job done. A really good person who we felt comfortable with. He helped us get our vehicle More

by mcgmcgmcgmcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
Feb 25, 2022 -

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 01, 2022 -

mcgmcgmcgmcg responded

You definitely have our trust, will do and many thanks!!!

February 23, 2022

Service is always quick and easy. I usually don’t have to wait longer then 30 minutes for and oil change even without an appointment. More

by Omchan6918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Feb 25, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

February 23, 2022

The dealership is fast and has very friendly service. Mike is amazing. I’m very happy with both my vehicle’s. I told, my daughter to come and buy her Explorer there. More

by exquisiveworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Feb 25, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

February 23, 2022

Everyone there is friendly and helpful. Got my service done in the time they said they would at the piece quoted. I find all the service team members are more than accommodating. More

by rverrecchia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz
Feb 25, 2022 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

...
237
...