Back

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,470 Reviews

3,470 Reviews of Elder Ford of Tampa - Service Center

Sort by
February 17, 2022

Went above and beyond thank you! I have always been extremely happy with Elder Ford and I recommend them to all my friends. More

by CARTERMAYVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kitt Kittles, Charlie McEwan
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

February 17, 2022

Honest support! The service team quickly identified the issue that 2 other dealerships missed. I wouldn't take my Shelby anywhere else. Mike Baglione went way out of More

by CHRISTOPHER_K_GREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baglione
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello Christopher, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 17, 2022

It has always been a pleasant experience dealing with you guys very relaxing. You guys are great. More

by jodar1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bass, Nacer Menouni, Erica Ortiz, Scott Walls, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

February 16, 2022

Elder Ford is a top notch facility and Johanny Trespalacios is an excellent service representative for Elder Ford. I’m always kept in the loop while my F350 is being serviced. Great dealership!! More

by MGRIFF65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 16, 2022

Everyone was very nice and helpful. Kept me updated the whole time and car was done quickly and efficiently More

by KATERS919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 16, 2022

Good to deal with unfortunately did not resolve the issue waiting on update from Ford More

by rallying247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello, we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

February 16, 2022

They got me in and out quickly. All the guys were nice and friendly. The best! More

by mzjones16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2022

Johany is absolutely wonderful to work with and always take’s care of all our needs. More

by LILMARGE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 15, 2022

Always service with a smile. I never have any issues when I need service on my vehicle and now that I have a new 2021 Ford Ranger I look forward to having it serviced by Elder Fo More

by MARCIA303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 15, 2022

Takes too long to get an oil change they didn't wash my car they didn't change the settings on my dashboard More

by BUCKYD24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yamil Franco
Mar 03, 2022 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. We would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. We take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. We would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

...
239
...