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3,466 Reviews of Elder Ford of Tampa - Service Center
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December 02, 2018
Service/sale Just can't say enough about the experience with service dept/ accessory dept those guy's are like Navy seal!!!!! On point Elder ford u definitely hav Just can't say enough about the experience with service dept/ accessory dept those guy's are like Navy seal!!!!! On point Elder ford u definitely have my business!!!! Thk u !!! More
by Clarence.randall
Verified CustomerEmployees Worked With
Brian / accessories desk an there few more can't Remember there name , Jose Pagan, Marty Heiss
December 02, 2018
Visit to correct damage by routine service My parking sensors are now not operational after the visit. The reason for the visit is elder ford damaged my car during but a routine service My parking sensors are now not operational after the visit. The reason for the visit is elder ford damaged my car during but a routine service More
by melaniemangione
Employees Worked With
Jason Barber
December 02, 2018
Awful I was there at 7:55am. One lane was opened. I was the fifth car. A blue car came behind me. The guys that was out there, beckoned for the blue car to I was there at 7:55am. One lane was opened. I was the fifth car. A blue car came behind me. The guys that was out there, beckoned for the blue car to go into the second line first, then they told me to behind the blue car. That wasn’t right, I should’ve been the first one in the second lane. When the guy came to my car to ask me what I needed, I proceeded to ask him did they really just let the blue car go before me, and he said yes. Really??? They didn’t ask the lady or myself if we had appointments, they just told her to go in the second lane. That’s very unprofessional and will not be coming to Elder Ford for anything else. Please don’t call me about this survey or my thoughts. I am done. Bill Currie Ford will have my business going forward. More
by I hate elder ford
Employees Worked With
Don’t remember or care at this point
December 02, 2018
Nothing but problems. Communication is terrible and my vehicle always leaves worse than dropped off. The issues were not solved and all I get is texts and emails asking fo Communication is terrible and my vehicle always leaves worse than dropped off. The issues were not solved and all I get is texts and emails asking for 5 star reviews. Am currently selling my Ford Ranger and will never do business there again. More
by JASON_MCGREGOR
Employees Worked With
Jason. Not sure which one it was. He was not the problem.
November 30, 2018
Dealer review I have been buying and servicing my Ford vehicles at Elder Ford for more than 10 years and have had the pleasure of dealing with many of the same peop I have been buying and servicing my Ford vehicles at Elder Ford for more than 10 years and have had the pleasure of dealing with many of the same people throughout. The level of professionalism and hospitality keeps bringing me back. The dealership itself is beautiful and comfortable. More
by CHOLWAY123
Employees Worked With
November 29, 2018
Great experience, Awesome staff. My service advisor was great!! Very friendly and answered all of my Questions. I mentioned that my voice command/phone was not Working and Martin im My service advisor was great!! Very friendly and answered all of my Questions. I mentioned that my voice command/phone was not Working and Martin immediately checked to verify that I had the extended Warranty and gave me the estimate price for it to be checked More
by TERBUC124
Employees Worked With
Marty Heiss, Ryan Spencer
November 29, 2018
Service on my Shelby. Daniel in service did a great job. I always stop in to talk to Maurice when I'm at the dealership. They all dis a great job in taking care of me. Daniel in service did a great job. I always stop in to talk to Maurice when I'm at the dealership. They all dis a great job in taking care of me. More
by bigbadgene
November 28, 2018
Had an oil change & brakes replaced Brian (Ryan? I can't remember) took great care of me. He is very thoughtful. He kept me updated as I waited for the job to be finished. Brian (Ryan? I can't remember) took great care of me. He is very thoughtful. He kept me updated as I waited for the job to be finished. More
by FREDERICGRAY
Employees Worked With
Ryan Spencer
November 28, 2018
Great service Marty has been a pleasure to work with. He is professional and courteous. He also finished the job within the time frame he promised on the front end. Marty has been a pleasure to work with. He is professional and courteous. He also finished the job within the time frame he promised on the front end. More
by LEE21
Employees Worked With
Marty Heiss
November 28, 2018
Reliable and proactive maintenance Michael Bragano of Elder Ford makes sure I am aware of service intervals for all of the systems in my diesel-powered truck. I’m a big believer in prev Michael Bragano of Elder Ford makes sure I am aware of service intervals for all of the systems in my diesel-powered truck. I’m a big believer in preventative maintenance and am glad to have someone knowledgeable keeping me posted on this information. It protects me, my vehicle and my warranty. More
by B. GORDON
Employees Worked With
Mike Bragano
