Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,478 Reviews of Elder Ford of Tampa - Service Center
Sort by
December 03, 2018
Greats service Because Elder Ford you are treated like a customer and they take good care of you there and I love going there because you get great service there Because Elder Ford you are treated like a customer and they take good care of you there and I love going there because you get great service there More
by fglbeet68
Verified CustomerEmployees Worked With
Other Employees :
Kitt Kittles, Jorge Acosta, Trey Hill, Scott Walls, Haider Fayiz
December 03, 2018
Tire rotation and oil change All work was done correctly and the truck was returned clean and prompt. Marty was on top of everything and kept me informed of the progress. All work was done correctly and the truck was returned clean and prompt. Marty was on top of everything and kept me informed of the progress. More
by CASHEXPRESS1
Employees Worked With
Marty Heiss
December 02, 2018
Service/sale Just can't say enough about the experience with service dept/ accessory dept those guy's are like Navy seal!!!!! On point Elder ford u definitely hav Just can't say enough about the experience with service dept/ accessory dept those guy's are like Navy seal!!!!! On point Elder ford u definitely have my business!!!! Thk u !!! More
by Clarence.randall
Employees Worked With
Brian / accessories desk an there few more can't Remember there name , Jose Pagan, Marty Heiss
December 02, 2018
Visit to correct damage by routine service My parking sensors are now not operational after the visit. The reason for the visit is elder ford damaged my car during but a routine service My parking sensors are now not operational after the visit. The reason for the visit is elder ford damaged my car during but a routine service More
by melaniemangione
Employees Worked With
Jason Barber
December 02, 2018
Awful I was there at 7:55am. One lane was opened. I was the fifth car. A blue car came behind me. The guys that was out there, beckoned for the blue car to I was there at 7:55am. One lane was opened. I was the fifth car. A blue car came behind me. The guys that was out there, beckoned for the blue car to go into the second line first, then they told me to behind the blue car. That wasn’t right, I should’ve been the first one in the second lane. When the guy came to my car to ask me what I needed, I proceeded to ask him did they really just let the blue car go before me, and he said yes. Really??? They didn’t ask the lady or myself if we had appointments, they just told her to go in the second lane. That’s very unprofessional and will not be coming to Elder Ford for anything else. Please don’t call me about this survey or my thoughts. I am done. Bill Currie Ford will have my business going forward. More
by I hate elder ford
Employees Worked With
Don’t remember or care at this point
December 02, 2018
Nothing but problems. Communication is terrible and my vehicle always leaves worse than dropped off. The issues were not solved and all I get is texts and emails asking fo Communication is terrible and my vehicle always leaves worse than dropped off. The issues were not solved and all I get is texts and emails asking for 5 star reviews. Am currently selling my Ford Ranger and will never do business there again. More
by JASON_MCGREGOR
Employees Worked With
Jason. Not sure which one it was. He was not the problem.
November 30, 2018
Dealer review I have been buying and servicing my Ford vehicles at Elder Ford for more than 10 years and have had the pleasure of dealing with many of the same peop I have been buying and servicing my Ford vehicles at Elder Ford for more than 10 years and have had the pleasure of dealing with many of the same people throughout. The level of professionalism and hospitality keeps bringing me back. The dealership itself is beautiful and comfortable. More
by CHOLWAY123
Employees Worked With
November 29, 2018
Great experience, Awesome staff. My service advisor was great!! Very friendly and answered all of my Questions. I mentioned that my voice command/phone was not Working and Martin im My service advisor was great!! Very friendly and answered all of my Questions. I mentioned that my voice command/phone was not Working and Martin immediately checked to verify that I had the extended Warranty and gave me the estimate price for it to be checked More
by TERBUC124
Employees Worked With
Marty Heiss, Ryan Spencer
November 29, 2018
Service on my Shelby. Daniel in service did a great job. I always stop in to talk to Maurice when I'm at the dealership. They all dis a great job in taking care of me. Daniel in service did a great job. I always stop in to talk to Maurice when I'm at the dealership. They all dis a great job in taking care of me. More
by bigbadgene
November 28, 2018
Had an oil change & brakes replaced Brian (Ryan? I can't remember) took great care of me. He is very thoughtful. He kept me updated as I waited for the job to be finished. Brian (Ryan? I can't remember) took great care of me. He is very thoughtful. He kept me updated as I waited for the job to be finished. More
by FREDERICGRAY
Employees Worked With
Ryan Spencer
