3,459 Reviews of Elder Ford of Tampa - Service Center
Excellent Service from J. NeSmith It’s actually sad to see that none of the technicians are listed on this survey seeing that they are the ones who diagnosis and repair the vehicles. T It’s actually sad to see that none of the technicians are listed on this survey seeing that they are the ones who diagnosis and repair the vehicles. The technicians are the ones who need to be recognized for their manual labor and hard work. I would like to personally thank my technician. Justin NeSmith is the most highly qualified Senior Master Technician Elder Ford has. I’m glad he was the one who serviced my vehicle. Thank you Justin! And thank you to all the other technicians as well. You all deserve to be recognized! More
2014 F-150 Limited service Maintenance Jason Barber’s Customer service support and professionalism was simply in a word “Superb”. Great experience. I would not hestitate to recommen Jason Barber’s Customer service support and professionalism was simply in a word “Superb”. Great experience. I would not hestitate to recommend family members, friends, and co-workers to Elder Ford. More
Outstanding and professional service The entire service process at Elder went very well. Marty Heiss was extremely friendly and utilized excellent communication methods. I would strongly The entire service process at Elder went very well. Marty Heiss was extremely friendly and utilized excellent communication methods. I would strongly recommend using Elder Ford's Service Department. More
Jason F was our service writer We took our service van in for repairs and Jason F the service writer made sure the repairs were done quickly and properly we were very happy with We took our service van in for repairs and Jason F the service writer made sure the repairs were done quickly and properly we were very happy with the outcome of our service there More
Thank you all once again for your time and support. A special thanks to Ryan Spencer for taking care of me and my mustang. V/R C. Jay all once again for your time and support. A special thanks to Ryan Spencer for taking care of me and my mustang. V/R C. Jay More
Jason - Trunk of Ford Escape Jason did a fabulous job at helping me repair my Ford Escape's trunk. I came in and within a matter of hours he already was presenting multiple Soluti Jason did a fabulous job at helping me repair my Ford Escape's trunk. I came in and within a matter of hours he already was presenting multiple Solutions. We walked through which one would be the best fit for me and it was a very easy process. I appreciate all his hard work and his ability to give fair prices. More
Awesome It was the best. They were extremely helpful with everything. They were all very polite! The lady at the front desk was great and always smiling very It was the best. They were extremely helpful with everything. They were all very polite! The lady at the front desk was great and always smiling very joyful. I don’t remember the names but they all were great in body shop. More
Quick service Thank you Daniel for providing quick and easy service through the quick lane for my oil change. You made it easy to get my car taken care of. Thank you Daniel for providing quick and easy service through the quick lane for my oil change. You made it easy to get my car taken care of. More
exceptional service Mike Bragano went out of his way to make sure my otherwise routine service appointment was handled with the utmost care including going the extra mile Mike Bragano went out of his way to make sure my otherwise routine service appointment was handled with the utmost care including going the extra mile of sending my vehicle back for additional fine tuning before I even received it. He has my thanks and appreciation.. More
Bad customer service service center had my vehicle for 3 days and did not complete anything on it. It was supposed to have oil change tires rotated, and a leak repaired. service center had my vehicle for 3 days and did not complete anything on it. It was supposed to have oil change tires rotated, and a leak repaired. When I went to pick up the vehicle it was locked in the body shop and could not be gotten out until the next day. The service associate handling my vehicle acted like it was my problem and he was too busy to deal with me. Service manager said my vehicle would be ready to pick up the next day, when I went in to pick up the vehicle the next afternoon it was still locked in the body shop. I will never be back to this service center again horrible customer service. More