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3,463 Reviews of Elder Ford of Tampa - Service Center
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October 31, 2018
Best Ford Location I’ve been to several ford dealerships and this one is now my preferred location. Mike and the rest of the service department were very friendly and he I’ve been to several ford dealerships and this one is now my preferred location. Mike and the rest of the service department were very friendly and helpful. The waiting area is very accommodatinjg with two seating/business waiting areas with Netflix available on tablets More
by Bree
Verified CustomerEmployees Worked With
Mike Bragano
October 31, 2018
Elder Ford of Tampa is awesome!!!! Because Ryan made it easy to and he took care of my issues. I have been taking my car to Elder/Ernie Haire Ford since 2007. and the service departmen Because Ryan made it easy to and he took care of my issues. I have been taking my car to Elder/Ernie Haire Ford since 2007. and the service department done a great service on my 2007 GT Mustang. Thank you, V/R, C. Jackson More
by cdaaj137
Employees Worked With
Ryan Spencer
October 31, 2018
Exceeded expectations Elder Ford of Tampa is awesome. They always go above and beyond to take care of my 2003 mustang. Such a great team to work with Elder Ford of Tampa is awesome. They always go above and beyond to take care of my 2003 mustang. Such a great team to work with More
by WHEELS8891
October 30, 2018
All show and Willie no-go I had a 10:00am appointment for a check engine light diagnosis. 2 hours later I had to follow up and inquire what the issue was. Once diagnosis was ma I had a 10:00am appointment for a check engine light diagnosis. 2 hours later I had to follow up and inquire what the issue was. Once diagnosis was made it took the remainder of the day to acquire the part and perform the services which I no longer decided to wait on. Requested a full detail on vehicle which was okay but don't clean underneath the spoiler on the trunk... ask to have wind visors placed on the doors after the detail.. detail was completed next day and then no one was available to put my wind visors on... paid for services and three days later get a call telling me they forgot to bill me for those visors.... Nice. More
by SYORKS001
Employees Worked With
Marty Heiss
October 30, 2018
The best 5 stars best service best espirence ever cost me good price for what you get he is the best service person I’ve seen in las two years I have the tru 5 stars best service best espirence ever cost me good price for what you get he is the best service person I’ve seen in las two years I have the truck More
by AMONTEJO1120
Employees Worked With
October 30, 2018
Horrible service Worst customer service ever. No use in making appointments for when don’t leave until 4 hours later...then have the never to have Ana attitude with me Worst customer service ever. No use in making appointments for when don’t leave until 4 hours later...then have the never to have Ana attitude with me cause I am upset...I gave them one star because my oil did eventually get changed....Have bought all my cars from here but the customer service in the service department is nothing close to the customer service in the sales department...I have four free oil changes but would rather go pay to get one then take my car here More
by PRIINS43
Employees Worked With
Mike Bragano
October 28, 2018
Door latch recall replacement Came in to Elder Ford for a door latch recall replacement. They staff was great, very customer focused and very friendly. They even ordered a Lyft to Came in to Elder Ford for a door latch recall replacement. They staff was great, very customer focused and very friendly. They even ordered a Lyft to take me home and take me back to the dealership when my car was fixed. Will definitely be back for all of my car needs. More
by RTCOLICCI
Employees Worked With
Toni Governale
October 28, 2018
Second Chance Even after I gave them a second chance to make things right. They fixed the recalls, but the details was so bad I will never fu o here again after 17 Even after I gave them a second chance to make things right. They fixed the recalls, but the details was so bad I will never fu o here again after 17 yrs of buying and get service for all my Fords. Never again More
by WBUC69
October 28, 2018
Awesome customer service! Service reps are always helpful and friendly. I've been going here since 2015 and haven't had a bad service rep yet. Marty was fantastic! Service reps are always helpful and friendly. I've been going here since 2015 and haven't had a bad service rep yet. Marty was fantastic! More
by eric
Employees Worked With
Marty Heiss
October 27, 2018
First service visit for this vehicle Recall to reprogram instrument cluster , walk-in with no appointment . done in 1 day . very happy with the vehicle and the service provided. but.... d Recall to reprogram instrument cluster , walk-in with no appointment . done in 1 day . very happy with the vehicle and the service provided. but.... do not like surveys. More
by dlvaldez
Employees Worked With
