3,576 Reviews of Elder Ford of Tampa - Service Center
Jason F was our service writer We took our service van in for repairs and Jason F the service writer made sure the repairs were done quickly and properly we were very happy with We took our service van in for repairs and Jason F the service writer made sure the repairs were done quickly and properly we were very happy with the outcome of our service there More
Thank you all once again for your time and support. A special thanks to Ryan Spencer for taking care of me and my mustang. V/R C. Jay all once again for your time and support. A special thanks to Ryan Spencer for taking care of me and my mustang. V/R C. Jay More
Jason - Trunk of Ford Escape Jason did a fabulous job at helping me repair my Ford Escape's trunk. I came in and within a matter of hours he already was presenting multiple Soluti Jason did a fabulous job at helping me repair my Ford Escape's trunk. I came in and within a matter of hours he already was presenting multiple Solutions. We walked through which one would be the best fit for me and it was a very easy process. I appreciate all his hard work and his ability to give fair prices. More
Awesome It was the best. They were extremely helpful with everything. They were all very polite! The lady at the front desk was great and always smiling very It was the best. They were extremely helpful with everything. They were all very polite! The lady at the front desk was great and always smiling very joyful. I don’t remember the names but they all were great in body shop. More
Quick service Thank you Daniel for providing quick and easy service through the quick lane for my oil change. You made it easy to get my car taken care of. Thank you Daniel for providing quick and easy service through the quick lane for my oil change. You made it easy to get my car taken care of. More
exceptional service Mike Bragano went out of his way to make sure my otherwise routine service appointment was handled with the utmost care including going the extra mile Mike Bragano went out of his way to make sure my otherwise routine service appointment was handled with the utmost care including going the extra mile of sending my vehicle back for additional fine tuning before I even received it. He has my thanks and appreciation.. More
Bad customer service service center had my vehicle for 3 days and did not complete anything on it. It was supposed to have oil change tires rotated, and a leak repaired. service center had my vehicle for 3 days and did not complete anything on it. It was supposed to have oil change tires rotated, and a leak repaired. When I went to pick up the vehicle it was locked in the body shop and could not be gotten out until the next day. The service associate handling my vehicle acted like it was my problem and he was too busy to deal with me. Service manager said my vehicle would be ready to pick up the next day, when I went in to pick up the vehicle the next afternoon it was still locked in the body shop. I will never be back to this service center again horrible customer service. More
A half day job turned into a 2 day job I brought my expedition in for an oil change and brake job... technician stripped lugs and delayed work until the next day. Two services prior to this I brought my expedition in for an oil change and brake job... technician stripped lugs and delayed work until the next day. Two services prior to this one, I was told brakes were marginal. I didn’t code to have them replaced. The next service I was told the brakes were good. This service I was told the brakes needed replacing and I needed new rotors... this additional expense could have been avoided had there been reliable service techs working there. I service my vehicle there and pay the extra costs because I have confidence you will represent yourself professionally and deliver what I am paying for. Please provide excellent service in the future or I will take my business to another For dealership...... More
Good people, you can count on them This is a good place they take care of you if you need something they'll be there, they go out of ch thier way to help you out This is a good place they take care of you if you need something they'll be there, they go out of ch thier way to help you out More
brakers I be i SERVICE DEPARTMENT talked toto the red hair guy in the service desk inside the ahow room to re-progran my key and they return my car with the I be i SERVICE DEPARTMENT talked toto the red hair guy in the service desk inside the ahow room to re-progran my key and they return my car with the A/C not working, I claim to the SERVICE MANAGER, and I said to him ,may be whe rhe tech reprogamed the key, he need put the car in the computer and may be touch any buttom for mistake and shut off the compressor, anything can happen, to short the story,they even not check my car again ,he no stand behind the desk, very bad service, I take my car to other place, they put the car in the computee, and effective, the guy in 5he Elder Ford , shut the A/C compressor off. Incredible, how many incopetent managers we got in this city. Wow. and please do not reply and I unsubscribe to receive any more , others promotion or anything from all you and the company of Elder Ford. Have a nice day More