Elder Ford of Tampa - Service Center

Constant Service Advisor Turnover Staffing and training creates confusion and inconvenience. I was advised my car was ready for pickup, however, after arriving to pick up my car, it to Staffing and training creates confusion and inconvenience. I was advised my car was ready for pickup, however, after arriving to pick up my car, it took an additional hor before I was checked out. More

Great service as it always should be I greatly appreciated the service and recommendations provided by my service advisor, J. Trespalacios. I will definitively keep elder ford For my car I greatly appreciated the service and recommendations provided by my service advisor, J. Trespalacios. I will definitively keep elder ford For my car maintenance needs More

30k mile service Dropped off Big Blue the night before, they called the next morning asking what I wanted done. Serviced it, took care of a minor recall, picked it up Dropped off Big Blue the night before, they called the next morning asking what I wanted done. Serviced it, took care of a minor recall, picked it up after work. Nice job. More

Oil change I got to use my accumulated credits and Michael Bragano scheduled my car for the recall airbag fix. This is the only place I bring my car. I got to use my accumulated credits and Michael Bragano scheduled my car for the recall airbag fix. This is the only place I bring my car. More

Great service experience Great service experience. The work on my windows was done quickly. My car was washed. The service advisor was professional and friendly. I would recom Great service experience. The work on my windows was done quickly. My car was washed. The service advisor was professional and friendly. I would recommend Elder Ford. More

An excellent experience At Elder Ford. The experience was good, done in a timely manner. . Mike was very polite And called me with a new problem that I’m very happy he addre At Elder Ford. The experience was good, done in a timely manner. . Mike was very polite And called me with a new problem that I’m very happy he addressed. All in all it was a great experience. More

Excellent service I had no appointment. I needed a transmission flush, Mike B. got me in and out as quick as possible. The only Ford dealer I go to. The service is exc I had no appointment. I needed a transmission flush, Mike B. got me in and out as quick as possible. The only Ford dealer I go to. The service is excellent and so is the shop. More

Great customer service From the second I pulled my car up I received great customer service. Michael Bragano helped grt me an Uber to work, called me when my car was done & From the second I pulled my car up I received great customer service. Michael Bragano helped grt me an Uber to work, called me when my car was done & asked me when I was ready to get picked up. I was a little later than anticipated Berg they were closing soon I called. Michael was gone at the time but the the other gentleman helped me out. Left my keys with the receptionist & she was friendly also. I’ve had a bad experience here before. Thankful for giving them another chance because they have improved! More

The Works Service I am giving a 3 star rating due to the length of time it took to basically get a oil change and tire rotation. I had an appointment and I was there ne I am giving a 3 star rating due to the length of time it took to basically get a oil change and tire rotation. I had an appointment and I was there nearly three hours for this basic service. That is way too long. More