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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,576 Reviews

3,576 Reviews of Elder Ford of Tampa - Service Center

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November 26, 2018

Jason F was our service writer We took our service van in for repairs and Jason F the service writer made sure the repairs were done quickly and properly we were very happy with More

by ralphsappliance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Faiella, Jason Barber
November 25, 2018

Thank you all once again for your time and support. A special thanks to Ryan Spencer for taking care of me and my mustang. V/R C. Jay More

by cdaaj137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spencer
November 25, 2018

Jason - Trunk of Ford Escape Jason did a fabulous job at helping me repair my Ford Escape's trunk. I came in and within a matter of hours he already was presenting multiple Soluti More

by Needemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Faiella
November 25, 2018

Awesome It was the best. They were extremely helpful with everything. They were all very polite! The lady at the front desk was great and always smiling very More

by brittanynicolewalker313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne in the body shop area
November 25, 2018

Quick service Thank you Daniel for providing quick and easy service through the quick lane for my oil change. You made it easy to get my car taken care of. More

by Jessers330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella
November 25, 2018

exceptional service Mike Bragano went out of his way to make sure my otherwise routine service appointment was handled with the utmost care including going the extra mile More

by MUXEXUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bragano
November 23, 2018

Bad customer service service center had my vehicle for 3 days and did not complete anything on it. It was supposed to have oil change tires rotated, and a leak repaired. More

by Dragonmystc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty Heiss
Nov 28, 2018 -

Elder Ford of Tampa responded

I want to sincerely apologize for your negative experience in our dealership. However, I'd like to learn more about your situation and what exactly happened. I want to make things right. So, please give me a call on 813-321-6710. You can also reply to me here too and I will get back to you promptly. I look forward to hearing from you and earning you back your business. General Manager Dan Sills

November 23, 2018

A half day job turned into a 2 day job I brought my expedition in for an oil change and brake job... technician stripped lugs and delayed work until the next day. Two services prior to this More

by Hurricane315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New
November 22, 2018

Good people, you can count on them This is a good place they take care of you if you need something they'll be there, they go out of ch thier way to help you out More

by JJZIOZIOS349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys in the car loaner dept are awesome and very friendly
November 20, 2018

brakers I be i SERVICE DEPARTMENT talked toto the red hair guy in the service desk inside the ahow room to re-progran my key and they return my car with the More

by EGUADALUPE1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jason Faiella, Mike Bragano, Marty Heiss, Ryan Spencer, Jason Barber
Nov 28, 2018 -

Elder Ford of Tampa responded

I want to sincerely apologize for your negative experience in our dealership. However, I'd like to learn more about your situation and what exactly happened. I want to make things right. So, please give me a call on 813-321-6710. You can also reply to me here too and I will get back to you promptly. I look forward to hearing from you and earning you back your business. General Manager Dan Sills

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