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3,456 Reviews of Elder Ford of Tampa - Service Center
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September 07, 2018
confident in the service received Elder Ford makes every effort to satisfy the customer's needs. All of their associates are professional, and courteous. The cost of maintenance and Elder Ford makes every effort to satisfy the customer's needs. All of their associates are professional, and courteous. The cost of maintenance and repair is in line with what one would expect to pay. More
by RSTKJT
Verified Customer
September 07, 2018
Excellent Service This is the only car dealership i take my vehicles to for service. They have always provided excellent service. Now they have streamlined the service This is the only car dealership i take my vehicles to for service. They have always provided excellent service. Now they have streamlined the service process and my experience there was better than ever, More
by Quag
September 07, 2018
Great job fixing my paint Fast friendly service! Got the job done right and the car looks awesome. I would recommend them to my family and friends. Love the car... Fast friendly service! Got the job done right and the car looks awesome. I would recommend them to my family and friends. Love the car... More
by jhidalgoI2018
Employees Worked With
Wayne Young from the Collision Center, Nacer Menouni, Hasan Sehic, Tay Blain, Ryan McTaggart
September 07, 2018
Service was easy and quick without any issues. Good experience and a very nice facility. I'm going to need new tires soon and I'll definitely check with Elder to see what kind of deal they will giv Good experience and a very nice facility. I'm going to need new tires soon and I'll definitely check with Elder to see what kind of deal they will give me. I will probably by my next vehicle at Elder Ford. More
by MGUNN0
Employees Worked With
Ryan McTaggart
September 06, 2018
Recall on airbag Once I finally had someone to help me the service was fine . I waited for 30 minutes in front of an empty desk . Then found out that the service tech Once I finally had someone to help me the service was fine . I waited for 30 minutes in front of an empty desk . Then found out that the service tech had gone to lunch . Then had to wait longer for someone else to be found to help me . This is not good customer care . More
by BARBARAKHART
Employees Worked With
Was not introduced by name to any of these employees , Jason Fuchs
September 06, 2018
Disappointed Too much time in/out, misquotes, sloppy work, glovebox unhinged, grease all over inside of car. Overall, not satisfied at all! May have to find anot Too much time in/out, misquotes, sloppy work, glovebox unhinged, grease all over inside of car. Overall, not satisfied at all! May have to find another dealership. More
by goodbuddy2003
Employees Worked With
September 04, 2018
Oil change I waited 3 hours for an oil change, I had an appointment for 9:30 a.m. I didn't get out until about 12:45 p.m. patience is everything, this was my fir I waited 3 hours for an oil change, I had an appointment for 9:30 a.m. I didn't get out until about 12:45 p.m. patience is everything, this was my first oil change/ service appt. It was free and pleased with the service. Great job🙂 More
by m.katherine70
Employees Worked With
Jason Fuchs
September 03, 2018
Arrived at 9am and did not leave till after 12 noon. Over a 3 hour wait to change a tire. I arrived at 9am and did not leave till after 12 noon which made me late for work. I understand it was busy but n Over a 3 hour wait to change a tire. I arrived at 9am and did not leave till after 12 noon which made me late for work. I understand it was busy but noone came to update me on what was happening and why it was taking so long. Not happy with this experience. More
by 8971gv
Employees Worked With
Paul Simmons
September 03, 2018
No one should have to wait that long for service! Even with a 1030a appt my car was not even taken back over two hours later. I went for two things but could tell they were busy so asked them just to Even with a 1030a appt my car was not even taken back over two hours later. I went for two things but could tell they were busy so asked them just to look at my tires as my pressure light kept coming on so wanted to check that I didn't have a leak. I supposedly needed a new tire, so I got one. But it should never have taken almost 5 hours. I didn't leave there until 315p...that was just plum ridiculous! This was not the first time either, when I got an oil change earlier in the year with an appt it took about 3 hours. More
by bashfulrae
Employees Worked With
I have no idea who helped me
September 03, 2018
Friendly Ready to assist and gets you out quickly when the service is complete. My service advisor was very friendly, informative and courteous. He set me up w Ready to assist and gets you out quickly when the service is complete. My service advisor was very friendly, informative and courteous. He set me up with a loaner car while mine was being serviced. More
by ELVETAJ25
Employees Worked With
Marty Service Advisor
