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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,496 Reviews

3,496 Reviews of Elder Ford of Tampa - Service Center

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April 23, 2018

Excellent service Fast, courteous and very reliable. The staff are always friendly, willing and able to assist you in your needs. I drive nearly an hour not because I p More

by wmjboge59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff
April 22, 2018

Exceptional customer service There were a few issues after my service was done(It was a major service) but when I called, Dre immediately took care of them and made sure I was com More

by RICH39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre'
April 21, 2018

on time Took my truck right back. They were able get all items done by the requested time. I got a service call and was able to meet my customer needs. Thanks More

by RICK.BALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Heiss
April 20, 2018

10k oil change. I'm very pleased with my experience. Thanks! I'm not real sure why my favorable experience has to be accompanied with a twenty five word response, b More

by DONALD.J.LACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 20, 2018

good service Johany is a great assistant service manager; he understands what I need when servicing my vehicle. He is a great asset to Elder Ford. He explains ever More

by MARLATTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

Helpful staff and accepts warranty Work was performed under warranty and was given a loaner which was very helpful. The people I worked with were nice and helpful as well. The parts del More

by seanphelps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Steven, Casey
April 20, 2018

Great The help and service I received was very satisfied. My car was fixed with in one day, couldn't get another better then that. Thank you Elder Ford More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Heiss
April 20, 2018

Marty took care of my truck like it was his own vehicle. Marty called me to pickup on an old forgotten job by another advisor who left the Dealer. He treated me with courtesy and respect making my truck feel More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Heiss
April 20, 2018

Always exceptional customer service. Johanny has always been one of the most accommodating service advisors. Helpful, considerate and extremely knowledgeable and patient. A superb experie More

by ZZZNANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

Ford Escape service. This is the best service department l have ever seen! They are very nice and very quick with their work! The Uber driver is A nice way to shuttle peop More

by Cpete7661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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