Elevation Chevrolet GMC of Boone

Long story short: if you’re purchasing a vehicle, Elevation is leaps and bounds the best. The prices, the genuinely kind team, and the ownership set them apart. Now for the full story, for those w Elevation is leaps and bounds the best. The prices, the genuinely kind team, and the ownership set them apart. Now for the full story, for those who have the time— I owned a Hummer EV that had a rare issue: a warranty block that wasn’t disclosed when I purchased it from another dealership. After countless hours of searching, I learned there was no way to reinstate the warranty. It was a huge disappointment, since I loved the vehicle. I was on the verge of spending a large sum on an aftermarket warranty when a friend introduced me to Adam, the owner of Elevation. Adam listened to my situation and told me he had almost the exact same Hummer on his lot—only 100 fewer miles and still covered by the full manufacturer’s warranty. What happened next floored me. He simply said, “Let’s just swap Hummers.” I was in disbelief—who does that?! But that’s who Adam is: one of the kindest, most genuine people out there, simply wanting to do the right thing. Quincy, the sales associate who guided me through the process, was also outstanding. And here’s the kicker: I live three hours away and had never set foot in the dealership. Adam and his team still made it seamless. Quincy drove three hours to my house to pick up my old Hummer, then returned the next day with my new Hummer and all the paperwork ready to sign. Completely flawless from start to finish. This kind of generosity and service is unheard of in the car business. Elevation has earned a lifelong customer, and I’ll gladly share this experience with anyone looking for a vehicle. Huge thanks to Adam, Quincy, and the rest of the team at Elevation—you’ve truly set a new standard More

Dealership just changed hands and as of 8/27/25 i thought they did a great job. No complaints on a new car purchase. they did a great job. No complaints on a new car purchase. More

Typical Salesman Promises & Lies! ! This dealership is like most they tell you one thing and do another!! They were suppose to fix a small scratch in paint. We called 3 times & a dif ! This dealership is like most they tell you one thing and do another!! They were suppose to fix a small scratch in paint. We called 3 times & a different excuse everytime. Promised to call back, never called one time!! The manager Pete spoke to us about how he was going to turn that dealership around through honesty & integrity!! He has a long road ahead to find honesty or Integrity. We would not recommend Elevation Chevrolet in any way!! More

Bought a car from there on 04/12/25 on a Saturday was a service vehicle had a cracked windshield which they said they would fix and said they would have to find the other key fob and would call us on Monda service vehicle had a cracked windshield which they said they would fix and said they would have to find the other key fob and would call us on Monday so on Monday no one called we called them 4 times the salesman dodged our calls and never called back and the manager said he knew nothing about whats going on and would have the salesman call us back to set up everything Tuesday still no calls and called them 5 times and salesman would not take our calls manger he will see what he could do no call back on Wednesday call and they said they lost the other key fob and have to order another one that was fine asked about the windshield he said if epoxy won't fix the crack they will not replace the windshield we would have to live with it or claim on insurance just a heads up don't buy from them More

Do not use this dealership! I called to make sure the vehicle was still available and Kevin Smith said it was and he would have it ready for me to view. I drove over an hour to I called to make sure the vehicle was still available and Kevin Smith said it was and he would have it ready for me to view. I drove over an hour to look at it and the vehicle was not even cleaned! After viewing the vehicle I still wanted it. I had a signed offer and a handshake with Kevin Smith. I was about to write a check and Kevin Smith came back and wanted more money! His word and handshake means nothing! More

Terrible Experience - Avoid This Dealership I wish I could give this place zero stars. My experience here has been nothing short of a nightmare. I purchased a vehicle that was delivered in disgusting co could give this place zero stars. My experience here has been nothing short of a nightmare. I purchased a vehicle that was delivered in disgusting condition—food stuck to the floor, slimy clumps in the cup holder, and overall filthy on the inside. This was shocking, but unfortunately, it got worse. The dealership claimed the vehicle had been serviced, but it turned out they falsified those records. The car had low and leaking coolant, along with missing parts that were conveniently overlooked. When I brought it back to have these issues fixed, they only changed the oil and topped off the coolant—no real repairs were done, despite their promises. To make matters worse, their lack of communication was infuriating. I was left completely in the dark throughout the process, making an already stressful situation far worse. I would strongly advise anyone to steer clear of this dealership. They are unprofessional, dishonest, and clearly have no regard for their customers. More

Waited 2 1/2 hours for an oil change and rotate tires and I had an appointment. Then got ripped off and overcharged for these services. The worst service I've ever had. I won't be going there again. I had an appointment. Then got ripped off and overcharged for these services. The worst service I've ever had. I won't be going there again. More

Very responsive and highly competitive on price! ! We priced an Acadia and they were the most fairly priced in the region. ! We priced an Acadia and they were the most fairly priced in the region. More

Stephen Mason, the NEW general manager & his team at Elevation are in a single word, AMAZING! Welcoming, upbeat, helpful, friendly & kind but best of all HONEST! The dealership had become old and sta Elevation are in a single word, AMAZING! Welcoming, upbeat, helpful, friendly & kind but best of all HONEST! The dealership had become old and stale, less than inviting since I had purchased my first car there in 1990 at “Mack Brown” Now I am 53 , highly opinionated and not easily impressed, yet this team over came my every objection and has markedly brought this dealership back to life!! . Welcome to my hometown community Stephen! I wish you all the best!! Regards, AngelanBaudoin More

Very professional, knowledgeable, direct, helpful, accurate information, effective. Positive comfortable environment reassured my vehicle longevity at very reasonable cost. accurate information, effective. Positive comfortable environment reassured my vehicle longevity at very reasonable cost. More