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Elgin Chrysler Dodge Jeep Ram

Streamwood, IL

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Reviews
Vehicles
4.2
352 Reviews
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1500 W. Lake St

Streamwood, IL

60107

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Showing 352 reviews

June 05, 2025

Brought my car in for service for two issues, they resolved the first issue and are completely ignoring the secondary issue because no one seems to be listening to me on how to recreate the issue. My More

by natalieh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry, Adrian
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Jun 06, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. I understand your concerns regarding the difficulty in recreating the second issue and how communication gaps can make the process more frustrating. At Elgin Chrysler Dodge Jeep Ram, we’re committed to thorough diagnostics and clear communication throughout the service process, and I appreciate your patience as the team continues to work with you on this matter. Please feel free to reach out to me directly if you'd like to discuss this further. Your satisfaction is important to us. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

May 30, 2025

They Kept me informed of status of my car and was pleasant to deal with. More

by Matt.gnutek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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May 30, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your positive review, Matt! We appreciate your feedback and are glad to hear that you felt informed about the status of your car and had a pleasant experience with us at Elgin Chrysler Dodge Jeep Ram. We look forward to assisting you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

May 14, 2025

Our salesman was very helpful and very knowledgeable about our business and we are happy with our deal More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bedford aka Mash five stars
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May 15, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you, Lisa! We’re thrilled to hear that our salesman was helpful and knowledgeable during your experience at Elgin Chrysler Dodge Jeep Ram. It’s great to know that you're happy with your deal. We look forward to serving you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

May 07, 2025

customer service agent was so friendly, service was quick and thorough, always makes my experience enjoyable! More

by snixma8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Medina, David Popiel
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May 08, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We at Elgin Chrysler Dodge Jeep Ram are thrilled to hear that you had such a positive experience with our friendly customer service agents and that our service was quick and thorough. We strive to make each visit enjoyable for our customers. We look forward to seeing you again soon! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 30, 2025

Excellent work done on my 2011 Grand Cherokee that I purchased from Feeny Jeep. Brand new. More

by jimtootsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Edwards
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Apr 30, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with your 2011 Grand Cherokee at Elgin Chrysler Dodge Jeep Ram. It's always our goal to provide top-notch service, and we appreciate your kind words. We hope to see you again soon and enjoy your drive! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 25, 2025

Very honest, transparent, pleasant and super helpful. The best car salesman ever. Very pleased with how everything went! More

by Dani
Recommend Dealer
Yes
Employees Worked With
Michael Bedford
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Apr 26, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you, Dani! We truly appreciate your kind words about your experience at Elgin Chrysler Dodge Jeep Ram. It's wonderful to hear that our team provided you with honest and helpful service. We look forward to assisting you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 13, 2025

The service department was professional and friendly. They gave me updates and were honest what my vehicle needed. More

by Pamela Wendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Rehman, Christian Olvera
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Apr 15, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you, Pamela, for your fantastic review! We appreciate your kind words about our service department at Elgin Chrysler Dodge Jeep Ram. It's great to hear that you found our team professional and friendly while keeping you informed about your vehicle's needs. We look forward to seeing you again for your next service! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 05, 2025

Good experience. I don’t write reviews but here I am. Uzi a pleasant guy to sit down with. More

by Davmeld
Recommend Dealer
Yes
Employees Worked With
Uzi Khan
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Apr 05, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a good experience at Elgin Chrysler Dodge Jeep Ram and found Uzi to be pleasant. We appreciate your feedback and hope to see you again soon! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

March 30, 2025

Uzi was very helpful and answered all our questions Took the time to make sure we understood everything. More

by ryano3232
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uzi Khan
Report | Print
Apr 03, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that Uzi provided such helpful and thorough service at Elgin Chrysler Dodge Jeep Ram. We strive to ensure that all our customers have a great experience and feel informed. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

March 28, 2025

Attention to detail, clear communication, step by step information about what they were doing to fix my car. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Ray Rehman, Christian Olvera
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Apr 02, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you, Christina, for your wonderful review! We're thrilled to hear that you appreciated our attention to detail and clear communication regarding your vehicle's repairs. At Elgin Chrysler Dodge Jeep Ram, we strive to keep our customers informed every step of the way. We look forward to assisting you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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