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Elgin Chrysler Dodge Jeep Ram

Streamwood, IL

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Reviews
Vehicles
4.3
357 Reviews
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1500 W. Lake St

Streamwood, IL

60107

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Showing 357 reviews

August 01, 2025

Convenient location, and Juan Luna was an excellent service advisor. I would recommend this dealership for service! More

by Bob T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Luna
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Aug 01, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback, Bob! I'm delighted to hear that you found our location convenient and that Juan provided you with excellent service. Your recommendation means a lot to us at Elgin Chrysler Dodge Jeep Ram. We look forward to seeing you again for your future service needs! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

August 01, 2025

Our New Car is Complete now. Cruz got the spare tire and the Porter bought it to the house. Working with him was a Pleasure. Nice people to do business with. Just wish we went th More

by Jeep
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David and Cruz.
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Aug 02, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! I am glad to hear that your new car is complete and that Cruz made the process enjoyable for you. At Elgin Chrysler Dodge Jeep Ram, we strive to provide a great experience for all our customers. We appreciate your kind words and hope to see you again in the future. Enjoy your trips on the Tollway! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

July 10, 2025

When you arrive they are always ready and courteous to me. Very helpful to get me back home. They always keep me updated on my van. Thank you. More

by hockeyskates5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stroe
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Jul 10, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! I'm thrilled to hear that our team at Elgin Chrysler Dodge Jeep Ram has provided you with courteous and helpful service while keeping you updated on your van. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

July 10, 2025

I prefer this dealership because it is convenient and the people who work there are knowledgeable and polite. More

by Deborahshortridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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Jul 10, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your kind words! I appreciate your feedback and am happy to hear that you find Elgin Chrysler Dodge Jeep Ram convenient and our team knowledgeable and polite. We look forward to serving you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

June 21, 2025

My tech Juan was very helpful and did an outstanding job of providing a loaner and keeping me notified of the progress on the repairs. More

by Markdourlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jun 21, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Mark! I'm thrilled to hear that Juan provided you with excellent service and kept you informed during your repairs. At Elgin Chrysler Dodge Jeep Ram, we strive to make every experience a great one. We hope to see you again soon! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

June 05, 2025

Brought my car in for service for two issues, they resolved the first issue and are completely ignoring the secondary issue because no one seems to be listening to me on how to recreate the issue. My More

by natalieh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry, Adrian
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Jun 06, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. I understand your concerns regarding the difficulty in recreating the second issue and how communication gaps can make the process more frustrating. At Elgin Chrysler Dodge Jeep Ram, we’re committed to thorough diagnostics and clear communication throughout the service process, and I appreciate your patience as the team continues to work with you on this matter. Please feel free to reach out to me directly if you'd like to discuss this further. Your satisfaction is important to us. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

May 30, 2025

They Kept me informed of status of my car and was pleasant to deal with. More

by Matt.gnutek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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May 30, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your positive review, Matt! We appreciate your feedback and are glad to hear that you felt informed about the status of your car and had a pleasant experience with us at Elgin Chrysler Dodge Jeep Ram. We look forward to assisting you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

May 14, 2025

Our salesman was very helpful and very knowledgeable about our business and we are happy with our deal More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bedford aka Mash five stars
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May 15, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you, Lisa! We’re thrilled to hear that our salesman was helpful and knowledgeable during your experience at Elgin Chrysler Dodge Jeep Ram. It’s great to know that you're happy with your deal. We look forward to serving you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

May 07, 2025

customer service agent was so friendly, service was quick and thorough, always makes my experience enjoyable! More

by snixma8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Medina, David Popiel
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May 08, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We at Elgin Chrysler Dodge Jeep Ram are thrilled to hear that you had such a positive experience with our friendly customer service agents and that our service was quick and thorough. We strive to make each visit enjoyable for our customers. We look forward to seeing you again soon! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 30, 2025

Excellent work done on my 2011 Grand Cherokee that I purchased from Feeny Jeep. Brand new. More

by jimtootsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Edwards
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Apr 30, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with your 2011 Grand Cherokee at Elgin Chrysler Dodge Jeep Ram. It's always our goal to provide top-notch service, and we appreciate your kind words. We hope to see you again soon and enjoy your drive! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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