Elgin Chrysler Dodge Jeep Ram

Advertises they meet and or beat any deal you have in writing. Called the store and talked Amy in the internet sales dept. "Yes Yes sir we match all deals and will even beat it guarnteed". Sent my deal t writing. Called the store and talked Amy in the internet sales dept. "Yes Yes sir we match all deals and will even beat it guarnteed". Sent my deal to the sales manager I had in writing from another dealer where I just bought the same car and needed another. "Im sorry sir we cant come close". Don't fall for this places tactics to get you in the door only to be told No. Waste of time./////Review edit. General manager called me and after posting review decided to honor price. All I can say is if you are not going to do what you advertise then dont advertise it. Simple as that. More

I purchased a new Wrangler, when we went to buy they told me they could not honor e-price listed on their website as there is “qualifications” to get the e-price. After reading the fine print there is no s me they could not honor e-price listed on their website as there is “qualifications” to get the e-price. After reading the fine print there is no such thing, it does not mention you need to qualify to receive e-pride listed in website. This is the dealership taking advantage of customers. I will be reporting to bbb More

I went in to lease a new 2021 Jeep Rubicon Diesel. Stephanie, Jason, and Eddie were fantastic and made us feel important plus they gave us a great deal! They were very thorough. The dealership is clea Stephanie, Jason, and Eddie were fantastic and made us feel important plus they gave us a great deal! They were very thorough. The dealership is clean and very nice. The Jeep came out looking great on delivery. The finance process with John was quick and easy. I would definitely recommend these guys to anyone looking for a new Jeep!! More

Just bought a '21 grand cherokee, really knew what I wanted going in to the dealership, but they were very helpful and quick in getting me into my new truck. wanted going in to the dealership, but they were very helpful and quick in getting me into my new truck. More

Bought 2 Jeep’s recently and one needed service to fix a window/door issue. What a beautiful experience. Dominic in service dept at Elgin Jeep Ram Dodge got me a loner car and had it done by noon next day. window/door issue. What a beautiful experience. Dominic in service dept at Elgin Jeep Ram Dodge got me a loner car and had it done by noon next day. Impeccable job on the car and customer service More

Elgin Chrysler Dodge Jeep Ram respondedElgin Chrysler Elgin Chrysler Dodge Jeep Ram responded Elgin Chrysler Dodge Jeep Ram responds with their standard public relations "fix" reply. This same respons Elgin Chrysler Dodge Jeep Ram responded Elgin Chrysler Dodge Jeep Ram responds with their standard public relations "fix" reply. This same response is littered throughout this site. Javier has my number and I also emailed back to your dealership with no response. To save you the trouble of replying to me I have printed your standard reply below. Also, Facebook and other rating sites and the Better Business Bureau have similar stories of your dealership not honoring your internet pricing quote. Rich, thank you for sharing this feedback. Our goal here at Elgin Chrysler Dodge Jeep Ram is to make sure every customer drives off our lot with a positive experience. We would love the opportunity to speak with you regarding this matter. Please contact us at your earliest convenience. Best, Elgin Chrysler Dodge Jeep Ram Team More

I purchased a 2021 Jeep Cherokee from this dealer I purchased a 2021 Jeep Cherokee from this dealer back in the fall of 2020, and had a good experience with the sales team, but when I took my ne I purchased a 2021 Jeep Cherokee from this dealer back in the fall of 2020, and had a good experience with the sales team, but when I took my new Jeep in for it’s first service at the Elgin Chrysler, Dodge, Jeep, Ram service department yesterday evening, my positive feelings toward this dealer were abruptly halted! From the moment I drove into this dealer’s garage, I could tell it was not going to be a good experience! I picked up nothing but crappy attitude off of the service department customer service representatives. I was ignored by, and generally treated by two fellas in the service department at Elgin CDJR as though I was more of an inconvenience to them than a valued customer! This interaction with the service department at Elgin CDJR involved a series of passive slights reflected mostly in the attitudes of members of the service team, that convinced me that I’d rather have my car serviced elsewhere or do it myself! Before even finishing the check-in process, I told these two crabby so called customer service reps to give me my keys and open the door so I could be on my way! Needless to say, I won’t be doing business with Elgin Chrysler, Dodge, Jeep, Ram any longer! More

I came from out of state to purchase a used Honda Accord. I worked with David, Cruz, and Paul to get a really good car at a great price. The service was outstanding. I worked with David, Cruz, and Paul to get a really good car at a great price. The service was outstanding. More

The service I received was quick and super easy! Everyone in the service department and at the cashier's desk was very friendly and helpful. in the service department and at the cashier's desk was very friendly and helpful. More

Friendly, prompt and efficient service department. Chris, who is the SRT mechanic specialist, is second to none! His knowledge is appreciated and his service is excellent. who is the SRT mechanic specialist, is second to none! His knowledge is appreciated and his service is excellent. More