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Elgin Chrysler Dodge Jeep Ram

Streamwood, IL

4.2
348 Reviews

1500 W. Lake St

Streamwood, IL

60107

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Showing 348 reviews

August 30, 2018

Never again Unprofessional is the best way to describe this dealership. I saw an add for a new Jeep Cherokee at a decent price and called the dealership, the ladi More

by Jeep2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy Gonzalez, Ricky, Jason Seger
July 20, 2018

my new journey Javier olvera was very helpful and nice. He made sure I knew everything about the options and how to use everything about the new journey I bought . More

by pamsylvester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
javier olvera
July 18, 2018

Ruining the car buying process This dealership was the absolute worst. As a young 22 year old finishing their first year working at a full time job I was ready to buy my first car. More

by khayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason (manager)
Jul 19, 2018 -

Elgin Chrysler Dodge Jeep Ram responded

I am sorry to hear that you have been frustrated with your recent car buying experience. It's important that our guests feel at ease during the entire process. I would like the opportunity to discuss the situation with you further and make things right. Please feel free to contact me at your earliest convenience. Best, Elgin Chrysler Dodge Jeep Ram Team

March 29, 2018

recalls and repairs I brought my truck in to repair a couple of recalls and to fix a windshield wiper that wasn't working. They fixed the recalls and were even able to ge More

by Erevanur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Westaway
Mar 29, 2018 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Best, Elgin Chrysler Dodge Jeep Ram Team

March 26, 2018

Quick Efficient Service I called on a Saturday after hearing my front brakes making noise, expecting to be told I would have to make an appointment the following week. Not o More

by Happy Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 27, 2018 -

Elgin Chrysler Dodge Jeep Ram responded

Thanks for writing, Kathy. We’re so glad to hear that our team was able to offer you a quick and efficient service experience. Looking forward to working with you again soon. Best, Elgin Chrysler Dodge Jeep Ram Team

March 16, 2018

Great Dealership! I own a fleet of Jeeps for my security business and I will only take them to Elgin Jeep. They want to earn your business and will take care of you ev More

by Signal 88 Security
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy and Dave
Mar 27, 2018 -

Elgin Chrysler Dodge Jeep Ram responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, Elgin Chrysler Dodge Jeep Ram Team

March 12, 2018

Followed through on all We couldn't be more pleased with the service and quality from start to finish. After purchasing the car we noticed, in the parking lot while plates w More

by Curt B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Service Dept., and Finance Manager
March 11, 2018

Unethical xxxxxxxx! My wife was looking to purchase a new 2018 Wrangler Unlimited and had contacted Jeff the sales manager for assistance. She told him where she was look More

by Scott1234
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jeff and Ricky
February 28, 2018

Great fast low prices When I called I expected to wait a day or so, but they said come on in now. It tolk adout 45 min. after I got there and I was on my way home More

by nadjeep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mc Kinnon
February 25, 2018

Quick and courteous The salesperson was very professional. All questions were answered in a timely manner. The overall experience was positive. The Elgin team worked co More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Cruz
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