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Elgin Chrysler Dodge Jeep Ram

Streamwood, IL

4.3
350 Reviews

1500 W. Lake St

Streamwood, IL

60107

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Showing 350 reviews

February 28, 2018

Great fast low prices When I called I expected to wait a day or so, but they said come on in now. It tolk adout 45 min. after I got there and I was on my way home More

by nadjeep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mc Kinnon
February 25, 2018

Quick and courteous The salesperson was very professional. All questions were answered in a timely manner. The overall experience was positive. The Elgin team worked co More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Cruz
February 23, 2018

Sales man was great/ love the jeep I have driven jeeps throughout my career. I have went through so tuff personal and business times but can now get a new car. The sales man Chris was g More

by Tdjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie the finance guy was a great guy too. Felt like I was talking to a friend.
February 23, 2018

Service is Amazing I am most familiar with Christian in the service department. He amazed me once again. I made the mistake of using a "foaming brush" on my 2015 Jeep W More

by Kevin Fowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
February 21, 2018

Almost 5 stars Dean was helpful, courteous, and knowledgeable. The Finance Department was quick and explained the process thoroughly. The only issue we have is af More

by Curt B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean and Finance Dept. manager
February 18, 2018

Poor Service and very old and worn dealership Very disappointed with the service provided by this dealership. Had to take my car in for warranty service numerous times and they could not solve th More

by JulianH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
February 15, 2018

Car Battery replacement I was very happy with the service I received. From the time I arrived my service advisor Trevor Dexter/156 was very helpful. He explained the whole More

by chevycj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Dexter
February 13, 2018

They DO NOT have the Titles to the cars I am not the only person fighting this for the ownership of the vehicle I purchased. I gave them a title for my vehicle that I traded in, but they wi More

by K&K
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Serene, Patrick Calabrese, Eddie Olivera
February 10, 2018

They will lie to you to make a sale My Family purchased a 2018 Jeep from one of their salesman named Cruz, He lied about one of the protection packages cost. When I realized that he lied More

by David Tomaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natividad Cruz
Feb 12, 2018 -

Elgin Chrysler Dodge Jeep Ram responded

David, Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Best, Elgin Chrysler Dodge Jeep Ram Team

February 08, 2018

Great service. My Jeep overheated. I was terrified. Called service dept.from on the road. He told me what to do to get it there, it was taken in without an appointm More

by Donnamarie Fiorini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracee
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