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Elgin Chrysler Dodge Jeep Ram

Streamwood, IL

4.3
352 Reviews
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1500 W. Lake St

Streamwood, IL

60107

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Showing 352 reviews

February 23, 2025

Johnny and Paul L. were both a pleasure to deal with. Great experience. Would recommend this dealership. More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny, Paul, Paul Ketz
Feb 25, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Johnny and Paul L. at Elgin Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

February 22, 2025

Johnny Lara and Sam were very nice and professional. Worked with me on any issues or concerns I had with they vehicle. More

by crawfordnick11
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnny Lara
Feb 25, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you, Nick, for your amazing review! We're thrilled to hear that you had a positive experience with Sam and our team at Elgin Chrysler Dodge Jeep Ram. We always strive to assist with any issues or concerns you may have. We appreciate your support and look forward to seeing you again soon! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

February 22, 2025

I worked with Cruz to lease a new Jeep Grand Cherokee. Cruz answered all of my questions and was patient with me as I wanted to review the cars and my options. Had a great experience. I highly recomm More

by aleksdeleon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cruz. 5 stars
Feb 25, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience leasing your new Jeep Grand Cherokee with Cruz at Elgin Chrysler Dodge Jeep Ram. Your kind words and recommendation mean a lot to us. We appreciate your trust, and we look forward to assisting you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

February 22, 2025

Uzi was one of the best salesman we’ve had the pleasure of working with. He was attentive and very thorough in answering our questions. More

by dennisecc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uzi, Sam
Feb 25, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! I’m glad to hear that Uzi provided you with attentive and thorough service during your visit to Elgin Chrysler Dodge Jeep Ram. We appreciate your kind words and hope to assist you again in the future. Don't hesitate to share your experience with others! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

February 22, 2025

Good businessman very helpful today. Can in for an oil change. Thank you Javier olvera. More

by Torresgeo23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Olvera
Feb 25, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you, Christina! We truly appreciate your kind words. We're glad to hear that Javier provided you with helpful service during your oil change at Elgin Chrysler Dodge Jeep Ram. We look forward to seeing you again for your future maintenance needs! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

January 31, 2025

Worse experience with services. Bad communication and also rude when talking to customers. Made an appointment Monday morning didn’t get my car fixed till the next day in the aftern More

by stephania ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Rehman, Christian Olvera
Feb 03, 2025 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, Stephania. I understand the frustration you've faced regarding the service and communication at Elgin Chrysler Dodge Jeep Ram. It's concerning to hear that your vehicle's issues weren't resolved promptly and that you missed work because of this. We appreciate your feedback, and I encourage you to reach out to me directly so we can work towards a solution for you. Your satisfaction is important to us, and we want to ensure your concerns are addressed. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

December 29, 2024

Quick service with a convenient waiting area. Everyone I dealt with was very friendly. I would return. More

by BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quan
Dec 31, 2024 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our quick service and friendly staff at Elgin Chrysler Dodge Jeep Ram. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

December 19, 2024

Don't Trust this Dealership they lie through there teeth! ! Worst experience ever and worst embarrassment!! they say they will help but they don't i got stuck with a truck that i have no use for. They accepte More

by Juan Alcaraz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Alicea
Dec 20, 2024 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, Juan. I understand your frustration regarding the situation with your truck, and I appreciate your feedback. Please feel free to reach out directly so we can discuss this further. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

December 14, 2024

Great communication. Fast service. They were done before I was even home from my event. More

by daniel.koste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Rehman
Dec 17, 2024 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for your kind words! I'm thrilled to hear that you experienced great communication and fast service at Elgin Chrysler Dodge Jeep Ram. It’s always our goal to make things as efficient as possible for our customers. I look forward to serving you again in the future! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

December 11, 2024

I have been calling and leaving messages at your dealership with multiple people everyday for the last 3 weeks about my paperwork for my jeep. It’s been 3 months now my temporary plates are expired More

by genyak12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Woods
Dec 12, 2024 -

Elgin Chrysler Dodge Jeep Ram responded

I appreciate you taking the time to reach out about this situation. Unfortunately, I am unable to identify you based on your review name. Please reach out to me directly via email or phone 847-697-0900 ext 2122, or please leave your name and/or contact information below. I look forward to speaking with you soon and resolving this. Kyle Woods kwoods@blautogroup.com

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