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Elgin Hyundai

Bartlett, IL

3.0
898 Reviews

1215 W Lake St

Bartlett, IL

60103

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Showing 898 reviews

May 19, 2021

Not a very honest person, Be careful with this guy When signing your paperwork! I got deceived by this guy and wish I never purchased a car from this Dealership,I hope Karma gets this guy! More

by Scotthowell4.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Howell
May 13, 2021

I am a first time car buyer (leased my first car) and I can not express how happy I am with the service, product and genuine interactions that I had while buying from Elgin Hyundai. I really struggled with More

by 1sttimebuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Kmetz, James Urso
May 18, 2021 -

Elgin Hyundai responded

It was a pleasure to read about your first buying experience working with Corey. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

May 05, 2021

Went in for a recall that they set up for me dropped off my vehicle at 9a.m asked them to put on wipers and was my car service advisor said it will be don in an hour and a half called at 2 p.m and asked adv More

by patrat29
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Quevedo
May 10, 2021 -

Elgin Hyundai responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

May 05, 2021

We had a great experience at Elgin Hyundai. My husband and I were unsure of what midsize suv we wanted and we were passing by the dealership and decided to go in and check out cars. We met with Joel Valde More

by Steve and Tammy Cambra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Valdez
May 10, 2021 -

Elgin Hyundai responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

April 22, 2021

I was very happy with my experience at Elgin Hyundai. I had a pretty good idea of what type of car that I wanted to lease and how much I could afford to spend. My sales agent, George Campbell was an absol More

by reneemc0123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Roger, Victoria Matheson
Apr 27, 2021 -

Elgin Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

April 17, 2021

Literally the best out there! He cares about your needs and helping you find something within your budget. I was so nervous buying my first car but he made the process smooth,easy, and painless. HIGHLY rec More

by martinez.alicia18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
Apr 21, 2021 -

Elgin Hyundai responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

April 17, 2021

Awesome attitude good salesman anything I asked he mad happen I will tell everyone to go buy a car with Jeremy Rosa he is awesome sauce More

by Tricemcpherson71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
Apr 21, 2021 -

Elgin Hyundai responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

April 17, 2021

Jeremy is an outstanding guy! He is super informative, and made the whole process go smoothly. He goes above and beyond and is also very honest and genuine! His customer service was phenomenal, he was the More

by Dee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
Apr 21, 2021 -

Elgin Hyundai responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

April 15, 2021

BUYER BEWARE!! Fraudulent Business Practices!!! If you check most of the "Bad Reviews" on this thread (too many to count), you will notice a pattern. This dealership will take advantage of you! Ed Howell More

by Arnoldo Cardenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Kentz, Jenni Tuton, Ed Howell, Mike Meah, James Urso
Apr 27, 2021 -

Elgin Hyundai responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 05, 2021

This was my first purchase, and the staff were amazing. They were incredibly helpful, friendly, and they made me feel taken care of. I would definitely recommend this dealership to my friends. More

by stephenjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kang
Apr 08, 2021 -

Elgin Hyundai responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

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