Elgin Kia

Not honest, use a car as bait. I got 3 calls from the dealer during the week during work hours which I could not answer + a few emails, saturday morning they left me a voicemail sa I got 3 calls from the dealer during the week during work hours which I could not answer + a few emails, saturday morning they left me a voicemail saying that the vehicle that i was interested in still available with a discount so I call to make sure the vehicle was really available and a guy called Kevin said yes , anyway I drove 45 or 50 minutes and when I got there he said the truck has a problem so it was not available we have another one about the same price but it was a junk, they wanted me to buy what they want. More

DEALER DID THE BAIT AND SWITCH PRICE USED CAR MANGER TOLD ME THE PRICE ON THE USED VAN WAS $500,00 MORE BECAUSE THEY HAD DONE A SAFTEY INSPECTION ON IT. I ASKED IF IT WAS DONE ALREADY AND USED CAR MANGER TOLD ME THE PRICE ON THE USED VAN WAS $500,00 MORE BECAUSE THEY HAD DONE A SAFTEY INSPECTION ON IT. I ASKED IF IT WAS DONE ALREADY AND ALLEN SAID YES, AND IF THAT WERE TRUE HOW COME THE SIDE DOORS DO NOT OPEN..THEY CALLED ME BACK WITHIN ONE HOUR AFTERING LEAVING THERE AND SAID I CAN HAVE THE VAN AT THE LOWER PRICE, NO WAY NOT AFTER YOU TRIED TO GET ME FOR MORE MONEY. WILL NEVER GO BACK AND WILL TELL FRIENDS AND FAMILY DO NOT GO THERE. More

A people as friendly and polite and very helpful Elgin Illinois Ikea a great i service great people very friendly I recommend this place to all my friends thank you for doing everything I can to fix Elgin Illinois Ikea a great i service great people very friendly I recommend this place to all my friends thank you for doing everything I can to fix my car More

Expensive $40 for a synthetic blend or $75 for full synthetic oil change and $20 for the tires rotation was really expensive. And that's for the car that was pu $40 for a synthetic blend or $75 for full synthetic oil change and $20 for the tires rotation was really expensive. And that's for the car that was purchased here, brand new, in October 2015. More

Worst Dealership Experience. Never Recommend to others. Sales person and Sales Manager are very pushy specially sales manager. They try to insult you if you don't buy car. never suggest anyone to go there. Sales person and Sales Manager are very pushy specially sales manager. They try to insult you if you don't buy car. never suggest anyone to go there. More

Great staff We were very fortunate to have Kostya help us with our purchase of a new Kia Soul. He was very knowledgeable and answered all our questions. Very frie We were very fortunate to have Kostya help us with our purchase of a new Kia Soul. He was very knowledgeable and answered all our questions. Very friendly and helpful staff, not at all pushy. More

My Experience My overall experience was very good, while working with Steve Napleton, Mike Medina, to get me into a car we really liked and financially met our nee My overall experience was very good, while working with Steve Napleton, Mike Medina, to get me into a car we really liked and financially met our needs and requirements. However I would have to say that the best part was while working with the product specialist Jason Scheib. Throughout he was there willing and able to answer all my questions, although when we got into the car for training this became the best part! I have never been shown or taught the equipment features as well as I was by Jason!!!!!!!!!!!!!! Sincerely, Ron & Gia More

Shook hands on an offer then was told price is too low Worked with Oscar Lopez on a deal for a car he was selling on his lot. Oscar and I negotatiated a deal which included him speaking with his boss sever Worked with Oscar Lopez on a deal for a car he was selling on his lot. Oscar and I negotatiated a deal which included him speaking with his boss several times. We agreed on a price and shook on it. Several minutes later his boss came out of the office and said no deal and that they are losing money on the car. They raised the price by another thousand and refused to budge. Very poor customer experience! More

New car Pete Mattison was really helpful and was very thorough when showing me and telling me about all the options. Great experience all together. . Thanks Pete Mattison was really helpful and was very thorough when showing me and telling me about all the options. Great experience all together. . Thanks again More

My new Kia Love my new Kia. The salesperson Pete Mattison was so helpful & professional. You need more sales people like him. He made my new car experience aweso Love my new Kia. The salesperson Pete Mattison was so helpful & professional. You need more sales people like him. He made my new car experience awesome. More