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Elgin Toyota - Service Center

Streamwood, IL

4.0
102 Reviews

102 Reviews of Elgin Toyota - Service Center

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June 29, 2016

Excellent Service A couple of weeks back I brought my 2012 F250 ford truck into Elgin Toyota on Rte. 20 that was in need of repairs. In the past I have used the Ford de More

by E Thurman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Baum, Michael Barich
Jul 05, 2016 -

Elgin Toyota responded

Mr. Thurman, thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience with Ryan and Mike reflected this dedication. We appreciate the time it took for you to give us this feedback. At Elgin Toyota Scion, we value our customers and we look forward to seeing you down the road. Regards, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct

May 07, 2016

Not the best I bought a used car here, over 12000 dollars. I felt like because I didn't buy a NEW car they treated me like second-hand. I had a small issue. When I More

by Ju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Cruz
Jun 20, 2016 -

Elgin Toyota responded

On behalf of the Elgin Toyota Scion team, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation.Take care. All the best, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct"

March 02, 2016

Treated me like gold again! The guys at Elgin Toyota have always been outstanding for all my car issues. I had a code pop up and make driving almost impossible, very little powe More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Baum, Michael Barich
Mar 11, 2016 -

Elgin Toyota responded

Thank you for your great review! We're glad that we were able to help you out and make it possible for you to still get to your other appointments. We'll be sure to pass your thanks on to our staffs. We look forward to working with you in the future. Jenni Tuton jtuton@blautogroup.com 847-628-2845

January 21, 2016

New car buyin experience Went through Web and received great deal with E price on brand new Avalon with 0% special financing and Don had to get car transferred from other deal More

by Carguy Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jan 22, 2016 -

Elgin Toyota responded

Hi Brian and thank you for this great review! We're excited to hear that Don took care of you! He is a great asset and we appreciate all he does. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct

November 21, 2015

Always satisfied November 2015. Had to have my Prius towed in at night -- Rudy took my call and directed me to the towing company -- got a call before noon the next d More

by Prius owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason M., Rudy Rios
Nov 23, 2015 -

Elgin Toyota responded

Thank you for your feedback! We appreciate Jason as well as the rest of our team and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like and follow us on Facebook to catch the latest service specials! Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct

April 26, 2014

best experience ever I went there about a month back and i was immediately greeted by Rob whom took care of the service process. He throughly explained everything and was More

by daniel395
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ankeet Patel, Rob Starosta
November 18, 2013

Bought a used car from Frank Cruz who was a good salesman not too pushy and good service. However after closing the deal with finance, keys appeared to be lost. In walks Tom Morris, Assistant Service Manager More

by waynefoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Morris
October 25, 2013

My dad and I went to the service one Saturday morning and cars were lining up one after another. We went in the service dpt to get my tires checked out since they were making clicking noises and wanted to ma More

by 9972
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rudy Rios
October 01, 2013

Purchased a certified used Camry from the dealer a few months ago; have brought it in 3 times to have a severe leftward pull checked. Each time they have said it was fixed; each time when I drive it home More

by dcole333
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
August 19, 2013

Rudy was very attentive and friendly. He explained what the 1st service visit entailed, and what the next maintenance services would include. Working with everyone at Elgin Toyota has been a great experie More

by nmbrenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Rios
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