Elgin Toyota - Service Center

Thanks to Rudy Rios for reaching out to me to bring my car in for my Appearance Package A and my LoJack install. He promised me I would have my car back the next day and indeed he kept his word. Very prof car in for my Appearance Package A and my LoJack install. He promised me I would have my car back the next day and indeed he kept his word. Very professional and courteous. I wish they all were like him. (this is the key to success) Also, thanks for the cool 2013 RAV4 he loaned me while my car was being serviced! Elgin Toyota you have an awesome guy with big beautiful browns working in your service area. Keep up the great work Rudy you ROCK!!!!! Thanks Elease Dobbs I look forward to doing great business with this company More

Rudy was awesome. Even though he was not our service advisor, he was called upon to help us connect our cell phones to the Bluetooth in our car. He got that done within a few minutes. Then I asked him a advisor, he was called upon to help us connect our cell phones to the Bluetooth in our car. He got that done within a few minutes. Then I asked him about some scratches on my car. He took it upon himself to personally remove them. He tried with one cleaner it did not work so he tried with a second and a third and was satisfied only when it was all removed. Even though the dealership was busy being a Saturday, he took time out to help and answer questions. He had a big smile on his face the whole time. He truly qualifies for an outstanding customer service advisor. I truly appreciate his help. The next time I need service I will ask specifically for Rudy. Thanks Rudy. Mohammed Barodawala More

I went third time to this dealership. People here are more than friendly and kind to help. I had previously visited Libertyville location, and had awful experience. Elgin Toyota has very helpful staff. I more than friendly and kind to help. I had previously visited Libertyville location, and had awful experience. Elgin Toyota has very helpful staff. I have not experienced such a wonderful customer service. I was served by Rudy Rios, starting from initial greeting to explaining about what service was done on my car, wait time, service area, helping understand what my car needs, quality of service, etc. was beyond expectations. I strongly recommend to work with Rudy Rios, who ever visits this location. Thanks Rudy! More

LOVE these people! Just recently bought a Camry and absolutely adore my car. Unfortunately, I had an issue with the warranty company about coverage concerning damage to my tire and wheel. I walked in a absolutely adore my car. Unfortunately, I had an issue with the warranty company about coverage concerning damage to my tire and wheel. I walked in and spoke with my original salesman, Moe Jahanban, and he started the ball rolling to rectify the situation. The general manager, Bob Ellis, introduced himself and told me that he would hold the warranty company responsible and the situation would be handled accordingly... It was! I not only received a new tire but also got my wheel rim fixed. Thank you so much to the manager in the service department that I dealt with (I'm sorry I don't recall your name but it was 6/12/13 and you were amazing!), Bob, and Moe. You all made my car buying experience a positive one and could not be more grateful. Thank you, thank you, thank you! Ingrid V. More

Ankeet is the service writer who has helped me since I purchased my truck 5 years ago. He is very friendly and personable, as well as knowledgeable about my vehicle. I have never felt pressured to make re purchased my truck 5 years ago. He is very friendly and personable, as well as knowledgeable about my vehicle. I have never felt pressured to make repairs like I have at other shops, and I have never had any issues with any of the service work done at this dealership. I highly recommend Ankeet and Elgin Toyota for service on your vehicle. More

i thought that this dealership has always been fair in both price and quality of service work performed. i would recommend them to anyone who wants good service and price for their toyota car..i have bee both price and quality of service work performed. i would recommend them to anyone who wants good service and price for their toyota car..i have been buying cars and getting exclusive service at this dealer for the last 14 years....and have always been highly satisfied....elgin toyota is an excellent dealership...would recommend highly...jim&mary jorgensen,schaumburg il. More

i highly recommend the Elgin location , tried other locations but this is the best, excellent quality of work with reasonable prices and very friendly employees . locations but this is the best, excellent quality of work with reasonable prices and very friendly employees . More

Absolutely amazing. I will be back as long as Ankeet is still there. I didn't wait long and everyone was friendly. I will recommend everyone here. still there. I didn't wait long and everyone was friendly. I will recommend everyone here. More

I have been taking my car to Elgin Toyota for several years for scheduled maintenance on my 2008 Yaris, and the service has always been excellent. When I had an issue with recent brake service, Ankeet an years for scheduled maintenance on my 2008 Yaris, and the service has always been excellent. When I had an issue with recent brake service, Ankeet and Darryl were exceptional in listening to my issue and taking care of the problem. They took the time to explain the previous service and what could have caused the issue to persist while taking great care to take another look at my vehicle free of charge and make the adjustments. They provided me with a loaner car so they could make sure the job was done right and minimized the inconvenience to me. They promptly returned any phone calls and kept me up-to-date on my car's progress. They do appreciate their customers and will go above and beyond to resolve issues and make sure that service is done correctly. As I noted, I have been taking my car there for years without any problems, whereas other dealers in the area have not addressed concerns and have tried to up-sell unnecessary service. Elgin does not, and I appreciate them for that. It is a clean, efficient facility, and we will be comfortable bringing our car back even after what could have been a negative experience. More

I have been going to Elgin Toyota to get my car serviced since I first bought it in 2007. Each time there, I have not had any problems with my car getting the needed repairs. Whenever I need any maintenance since I first bought it in 2007. Each time there, I have not had any problems with my car getting the needed repairs. Whenever I need any maintenance, I call Ankeet Patel who has been incredibly valuable to helping guide me to what repairs need to be done and when. I am never "blind-sided" by any work that needs to be done and for several years now, Ankeet has been the main person I go to. I highly recommend him to anyone who wants honestly and a dedication to their car! Respectfully Yours, Tim Henry More