Elgin Toyota - Service Center

Ryan Baum, was extremely helpful during my last visit to Elgin Toyota dealership servicing my 2003 Toyota Camry, that Purchased brand new in 2002. In my opinion Elgin Toyota offers the best service in tow Elgin Toyota dealership servicing my 2003 Toyota Camry, that Purchased brand new in 2002. In my opinion Elgin Toyota offers the best service in town with reasonable prices. Try you like it. More

I came to Elgin Toyota today to have my car looked at for noise, I have to admit I thought that they would look at me like I was crazy when I got there. Instead I was greeted in the drive by the name of Ryan noise, I have to admit I thought that they would look at me like I was crazy when I got there. Instead I was greeted in the drive by the name of Ryan. He was so professional as soon he approached the car. He had a smile on his face that made me feel welcome, he then asked what could he help me with. At this point I thought in my head ok here goes nothing and im sure he's about to look at me like im nut's when I tell him my issue. Instead he was more then helpful. He asked several different quetions to help pin point my concern. So I left the dealer after this and waited for a call, around 2 pm I received a call just as I was told. I have to admit at this point I thought ok here comes the sales pitch. But was I wrong. I have to admit in my mind I planned to try a tactic to see if he would just try to sell me something extra. So he prceeds to tell whats going on with my car and what they found during the look over on my car. So I figured here is my chance I challanged him on the back brakes, knowing i just had them done not long ago. He replied nope brakes all look good. Then at that point told me what the cause of my noise was. He let me know about a few other things that needed attention also. He explained what the car will need in the future so I can be prepared for that expense. What I must say about the way I was treated has now made me look at dealers in a different way. He went so far out of his way I can say Elgin Toyota will now be my one stop shop. I also Let him know that I would only like to deal with him in the future cause I was so amazed at how I was treated. Please If anyone ever wants a great experiance ask for this young man at Elgin Toyota.... Thanks again Ryan and keep up the hard work. More

Ankeet and his techs really helped me when i came in to get my car checked. I was having issues with my brakes and they found out was wrong and fixed it at a fair price. I was told what was wrong with my c get my car checked. I was having issues with my brakes and they found out was wrong and fixed it at a fair price. I was told what was wrong with my car and they kept me informed the whole time. Honest and hardworking dealership. Would go here again. More

Always a fantastic experience! Elgin Toyota has been servicing my vehicles for years now and I will never go anyplace else! The staff is very professional, courtious, and consciensious. They always ma servicing my vehicles for years now and I will never go anyplace else! The staff is very professional, courtious, and consciensious. They always make me feel welcome and comfortable. They take the time to explain everything that is going on with my vehicle and always explain my options and make sure I understand them. Keep up the good work! 5 stars all the way around! More

I purchased a new 2012 Toyota Tacoma from them and requested that they install an aftermarket remote start. I started having issues with the remote start where it would not open the doors, or start t requested that they install an aftermarket remote start. I started having issues with the remote start where it would not open the doors, or start the truck. I spoke directly with Michael Barich, their service director who instructed me to bring the truck in at my convenience and that they would resolve the problem. I brought the truck in and spoke with Ankeet Patel a service advisor. They had trouble duplicating the problems I was having but he decide to keep the truck for a couple of days to try to duplicate it. I was given a loaner to drive. After a day, Ankeet was able to duplicate the problem and they wound up replacing the entire system. I was very happy that they took the extra time to try to duplicate the problem. I have had the truck now for a couple of months and have not had any issues with the remote. By the way, I also got a very good deal on purchasing the truck. I have purchased two other vehicles from there, my daughter and her husband have purchased three vehicles from there and each time we have had a great experience. I will go back there again when it is time to purchase another car, or bring my cars in for service. I know that they will provide quality service at a fair price. More

I gave this dealership a rating of "5" because they were friendly, quick and got everything that I needed done at a fair price. I would go back to this dealership again. they were friendly, quick and got everything that I needed done at a fair price. I would go back to this dealership again. More

The service department at Elgin Toyota is top notch! I've historically dreaded taking my cars to the dealer...I always felt like they were trying to do more work than they really needed to. I don't get I've historically dreaded taking my cars to the dealer...I always felt like they were trying to do more work than they really needed to. I don't get that feeling at Elgin Toyota! I've been going there for 5 years and would not get my vehicles serviced anywhere else. They take the time to explain everything to you, give you options, and they don't make you feel bullied or stupid. Friendly, knowledgeable and professional staff. 5 stars! More

the overall service was POOR, i came to Toyota Dealership just to change oil and check the filter plus the routine labor that comes with it. However the service that I received was horrible. Fist I spent 3 h just to change oil and check the filter plus the routine labor that comes with it. However the service that I received was horrible. Fist I spent 3 hours waiting then I revived my car back. Then very next Day what I see underneath my car? HUGE OIL PUDDLE. Thy are unprofessional I WILL NEVER GO THERE AGAIN !!!! More

The Service Department at Elgin Toyota is an unsung hero of the operation. I've been bringing my cars here for 11 years and am very pleased. While I have 2-3 other Toyota stores closer to me, I go to Elgin of the operation. I've been bringing my cars here for 11 years and am very pleased. While I have 2-3 other Toyota stores closer to me, I go to Elgin because I have confidence in their work. And that was a major factor in my recently purchasing my new Venza at Elgin Toyota. I picked Elgin in large part because I wanted to continue a strong relationship that makes me feel good about my investment. I've come to know Darryl Cesario over many years and everything I've ever asked of him has been taken care of with dispatch and professionalism. I rely on my vehicles, I benefit from taking care of them, the Highlander I traded had 233,000 miles on it...and Elgin Toyota is a strong partner in my goals. More

I was very disaapointed with the service . I called ahead and was told i needed vin number for a new key , proof of ownership. The worker in the service desk was not friendly , my car is under my dads name , and was told i needed vin number for a new key , proof of ownership. The worker in the service desk was not friendly , my car is under my dads name , but i took proof yet he was "unable" to help me because my father was not with me ? He did nothing to help and was being rude . Its ridiculous i went to the shamburg toyota and they made my key in no time without any problems . I would not recommend this toyota dealer at all . More