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Elite Acura

Maple Shade Township, NJ

4.9
1,248 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,248 reviews

April 25, 2025

I came for service today and my advisor was Tom Still the worst’s customer service I have ever experienced in the 8yrs I’ve been coming here. I will be contacting the corporate office about this matter. More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Still
Apr 28, 2025 -

Elite Acura responded

Hi, we appreciate your feedback and regret that your service experience fell short of expectations. Our team will address your concerns as we work to improve. If you're willing, we would like to discuss this further. Please reach out to us to work toward a resolution. Pat Oliveto General Manager poliveto@group1auto.com

April 24, 2025

I have had my MDX serviced at Elite Acura for the past 5+ years. The service representatives are always helpful and professional. I would highly recommend Elite Acura for all your auto repair needs - 10 star More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 27, 2025 -

Elite Acura responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 23, 2025

Fast and efficient service every time! ! Pete Dolly was absolutely amazing and understanding. I get overwhelmed and anxious easily. He did not get worked up. Pete stayed calm and reassured More

by Ciara Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Dolly
Apr 26, 2025 -

Elite Acura responded

Hello Ciara, we're happy you found Pete to be so supportive during your experience here at Elite Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

Everyone is genuinely friendly and helpful. They take the time to explain everything. Great staff. More

by Shannonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 23, 2025 -

Elite Acura responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 20, 2025

Always have a great experience at Elite Acura. My service rep Ryan always accommodates my needs and keeps me informed on any issues that may arise More

by jacquieroach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
Apr 21, 2025 -

Elite Acura responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2025

Excellent service. Informative and comfortable waiting area. Maybe have some snacks there! Would recommend to friends. More

by Casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget
Apr 21, 2025 -

Elite Acura responded

Hello Casper, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 19, 2025

My first time visiting this dealership I was waiting in my car and didn’t know that I had to go inside and there was no one outside to help or direct you. The dealership I go too in Florida Fountain Accur More

by vonnemart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Apr 21, 2025 -

Elite Acura responded

Hello, we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2025

Well, greeted professional service. In a minimum time One form of all the maintenance that had to be done on my car More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fabian
Apr 21, 2025 -

Elite Acura responded

Hi Jonathan, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

My eighth car from Elite Acura. That says it all. Blah blah blah blah blah More

by Lsteffier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni
Apr 18, 2025 -

Elite Acura responded

Hi, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 16, 2025

My service appointment was extremely smooth. The staff was very polite and professional. All service recommendations were thoroughly explained More

by c.n.brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Axenroth
Apr 18, 2025 -

Elite Acura responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.