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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,314 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,314 reviews

December 03, 2024

The staff is so welcoming and attentive to our needs, they are very professional and Will help guide you in the right direction. We really recommend them!! More

by betterthings2come0505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Dec 20, 2024 -

Elite Acura responded

Hi, thank you for taking the time to leave a review for us at Elite Acura. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2024

Through the years Elite has only gotten better. Tom, Gio , Jon, and Brian always deliver .thanks. More

by Sng302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Dec 20, 2024 -

Elite Acura responded

Hi, thank you for taking the time to leave a review for us at Elite Acura. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

Service was completed on time, with regular updates on the status of the repairs work. More

by kevin.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Dec 20, 2024 -

Elite Acura responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Making and rescheduling my appointment was easy. Service was polite and prompt. My courtesy car was a pleasure to drive. More

by William Lavery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Dec 02, 2024 -

Elite Acura responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

John gave excellent service today! He explained and updated what was done and kept us informed about how much longer it would take. More

by Acura2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Dec 02, 2024 -

Elite Acura responded

Hello, we're happy you found John to be so supportive during your experience here at Elite Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2024

Service advisors have been very helpful. The sales folks I previously dealt with were great. More

by Ralphie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ in service
Report | Print
Dec 01, 2024 -

Elite Acura responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 27, 2024

My first visit at elite Acura maple shade and i gotta say the guys there are super helpful and so nice! Had an amazing cup of coffee while i waited for my car to be serviced! 10 out of 10 More

by Maria R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Nov 29, 2024 -

Elite Acura responded

Hi Maria, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2024

I had a part that was on back order and they refused to fix my car. They would offer me loaners but would not fix my car. The service section treats you like trash. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Report | Print
Dec 03, 2024 -

Elite Acura responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the frustrations with your recent service visit. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Pat Oliveto General Manager poliveto@group1auto.com

November 24, 2024

Best Acura dealership around. Everyone is very friendly and honest. Jon lathers in the service department always goes above and beyond for his customers. It’s always an amazing ex More

by JorgeV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lathers
Report | Print
Nov 25, 2024 -

Elite Acura responded

Hi Jorgev, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

Great service. Patrick was very friendly, treated us with respect and took the time to listen to my concerns with the car. More

by tclark0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Nov 26, 2024 -

Elite Acura responded

Hi, we are delighted to have provided you with a positive experience with Patrick! If you have any further questions, please give us a call. We're always happy to help!

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