Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,709 Reviews
Call Dealership (856) 722-9600
View Awards

2840 NJ-73

Maple Shade Township, NJ

08052

Directions

By Type

Showing 1,709 reviews

July 19, 2025

I do not recommend going to this dealership to service your vehicle. I called and emailed to inquire about the cost to order and to install OEM parts onto my TLX and was connected with Bill Martinsen. His More

by Parungaojul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Martinsen
Report | Print
Jul 22, 2025 -

Elite Acura responded

I'm very sorry to hear about your experience and appreciate you bringing this to our attention. We did not respond to your inquiries in a timely manner, and that’s unacceptable. I’ve spoken with our parts manager to ensure this doesn’t happen again. This is not the level of service we aim to provide, and I would appreciate the opportunity to speak with you directly to make things right. Please feel free to contact me at your convenience.

July 18, 2025

Exceptional service every time I go. I have no complaints with this dealership at all. More

by jackid08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jul 21, 2025 -

Elite Acura responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

July 18, 2025

I have been a customer for over 30 years. They are atop notch dealer with the best and honest people. More

by Joearaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat.
Report | Print
Jul 21, 2025 -

Elite Acura responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2025

Great service, CJ was great. Service was fast and they worked with my schedule. 10/10 More

by Force
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
July 17, 2025

Knowledgeable salesman excellent service and commitment. Pleasure to do business with Ellite A Acura. Will recommend to friends. And family. More

by davidscottshimp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Manley
Report | Print
July 16, 2025

They take too long to give the car back as oil change customers service they don’t pay atencion car be outside ready to go and they make you wait for nothing I don’t like More

by Rodriguezfrancisco2587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot the name
Report | Print
Jul 19, 2025 -

Elite Acura responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future.      Pat Oliveto, General Manager Elite Acura | poliveto@group1auto.com

July 16, 2025

Good. will recommend to friends.Helpful . Good job. Looking for new place to change my oil More

by Mhy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Jul 19, 2025 -

Elite Acura responded

Thank you for the feedback! We are happy to hear that you had a positive experience with our service team. Please contact us if there's anything we can do to make your next visit a 5-star experience for you!  Pat Oliveto, General Manager Elite Acura | poliveto@group1auto.com

July 16, 2025

Nice salesmen, however I am very disappointed that I was sold a car that has issues with the engine. I haven't had the car a full week and I already have to get it fixed. Then they couldn't set my appointme More

by CLG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry
Report | Print
Jul 17, 2025 -

Elite Acura responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Please know, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding.  Pat Oliveto , General Manager Elite Acura | 856-380-5114 | poliveto@group1auto.com

July 15, 2025

Patrick is great, always makes sure I’m taken care of! Please keep him around! More

by Hudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flaherty
Report | Print
Jul 17, 2025 -

Elite Acura responded

Hi Hudson, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2025

Elite is a fantastic dealership to work with! They were clear and concise when explaining the recalls on my vehicle and went above and beyond by performing a full inspection to identify any addi More

by damoore4452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Jul 16, 2025 -

Elite Acura responded

Hi, thank you for your kind words! We are glad our team provided clear, thorough communication and went above and beyond for your vehicle. Our goal is always to deliver top-notch service, and we are happy to hear that your SUV is driving better than ever. Thank you for choosing Elite Acura. We appreciate your support!

1
...
36
37
38
...
171