
Elite Acura
Maple Shade Township, NJ
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Terrible, terrible customer service. There is a reason why I do not go here for anything - everything is an excuse. I brought my car in for service and learned that they tried to charg There is a reason why I do not go here for anything - everything is an excuse. I brought my car in for service and learned that they tried to charge me 3x the price for the work. When I questioned the Service Advisor (Thomas), he offered to take $100 off of the bill. When I told him that I spoke to another Acura Service Advisor at another dealership about the price and informed him that I knew his prices were 3x the average, he said he would reduce the cost of the work. Who pays $205/hr for labor at a car dealership??? That's highway robbery! They are not honest people and I worry about how many others have been overcharged like this. More
Elite Acura’s service department is always helpful, honest and fast with their repairs. The staff works hard to ensure customer satisfaction and keeps open communication throughout the process! We’ve s honest and fast with their repairs. The staff works hard to ensure customer satisfaction and keeps open communication throughout the process! We’ve serviced two vehicles here over the years and will continue to come back! More