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Elite Acura

Maple Shade Township, NJ

4.9
1,708 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,708 reviews

November 27, 2024

My first visit at elite Acura maple shade and i gotta say the guys there are super helpful and so nice! Had an amazing cup of coffee while i waited for my car to be serviced! 10 out of 10 More

by Maria R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 29, 2024 -

Elite Acura responded

Hi Maria, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2024

I had a part that was on back order and they refused to fix my car. They would offer me loaners but would not fix my car. The service section treats you like trash. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Dec 03, 2024 -

Elite Acura responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the frustrations with your recent service visit. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Pat Oliveto General Manager poliveto@group1auto.com

November 24, 2024

Great service. Patrick was very friendly, treated us with respect and took the time to listen to my concerns with the car. More

by tclark0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 26, 2024 -

Elite Acura responded

Hi, we are delighted to have provided you with a positive experience with Patrick! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2024

Best Acura dealership around. Everyone is very friendly and honest. Jon lathers in the service department always goes above and beyond for his customers. It’s always an amazing ex More

by JorgeV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lathers
Nov 25, 2024 -

Elite Acura responded

Hi Jorgev, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

Amazing service would recommend to anybody. Right on time and respected the reservation. Always good service here More

by nickphelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon lathers
Nov 25, 2024 -

Elite Acura responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2024

My experience with Elite Acura was a positive experience. The service representative was very helpful and kept me informed of the status of the repairs to my RDX. The facility was clean and more comfortable More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 25, 2024 -

Elite Acura responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

Comfortable waiting area. Good communication. Staff knowledgeable and helpful. Waited too long to be helped when arriving. Had to approach someone to be acknowledged. More

by Handsonnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 25, 2024 -

Elite Acura responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (856) 722-9600 so we may assist you in moving forward towards a resolution.

November 22, 2024

I use their services often and am pleased everytime in the last two years I’ve had my vehicle More

by Tkn534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Still
Nov 25, 2024 -

Elite Acura responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

Ryan was extremely helpful taking me right away and listening to the issue I was having with my AC. He had the system checked and recharged and said if I had any further problems to let him know. Great More

by Bschmidt1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
Nov 25, 2024 -

Elite Acura responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

Great service and always keep you informed of the work being performed on the vehicle. More

by pslaboda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saquion
Nov 25, 2024 -

Elite Acura responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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