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Elite Acura

Maple Shade Township, NJ

4.9
1,309 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,309 reviews

April 27, 2025

I’m leaving 3 stars because yesterday when I took the car home there is a noise in the front wheels that wasn’t there. It sounds to me like it has to be the balancing part. In addition you can notice the ali More

by Luis.reyesmatos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Apr 29, 2025 -

Elite Acura responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Brian Gatti Service Manager Elite Acura bgatti@group1auto.com (856) 380-5186

April 26, 2025

Excellent dealership, great service, nice people to work with who provide prompt service and took time to answer our questions. More

by Rm.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Apr 30, 2025 -

Elite Acura responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

The men were very helpful and very professional. I was in and out of there in under an hour!! Patrick was able to see help me out and kept me updated on the car. The team was very welcoming and poli More

by DorisR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 30, 2025 -

Elite Acura responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

I came for service today and my advisor was Tom Still the worst’s customer service I have ever experienced in the 8yrs I’ve been coming here. I will be contacting the corporate office about this matter. More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Still
Apr 28, 2025 -

Elite Acura responded

Hi, we appreciate your feedback and regret that your service experience fell short of expectations. Our team will address your concerns as we work to improve. If you're willing, we would like to discuss this further. Please reach out to us to work toward a resolution. Pat Oliveto General Manager poliveto@group1auto.com

April 24, 2025

I have had my MDX serviced at Elite Acura for the past 5+ years. The service representatives are always helpful and professional. I would highly recommend Elite Acura for all your auto repair needs - 10 star More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 27, 2025 -

Elite Acura responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 23, 2025

Fast and efficient service every time! ! Pete Dolly was absolutely amazing and understanding. I get overwhelmed and anxious easily. He did not get worked up. Pete stayed calm and reassured More

by Ciara Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Dolly
Apr 26, 2025 -

Elite Acura responded

Hello Ciara, we're happy you found Pete to be so supportive during your experience here at Elite Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

Everyone is genuinely friendly and helpful. They take the time to explain everything. Great staff. More

by Shannonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 23, 2025 -

Elite Acura responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 20, 2025

Always have a great experience at Elite Acura. My service rep Ryan always accommodates my needs and keeps me informed on any issues that may arise More

by jacquieroach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
Apr 21, 2025 -

Elite Acura responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2025

Excellent service. Informative and comfortable waiting area. Maybe have some snacks there! Would recommend to friends. More

by Casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget
Apr 21, 2025 -

Elite Acura responded

Hello Casper, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 19, 2025

My first time visiting this dealership I was waiting in my car and didn’t know that I had to go inside and there was no one outside to help or direct you. The dealership I go too in Florida Fountain Accur More

by vonnemart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Apr 21, 2025 -

Elite Acura responded

Hello, we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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