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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,314 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,314 reviews

November 20, 2023

I was pleased with the service though I was asked to bring in my car at 7am and the facility didn’t open until 7:30am. That was a bit annoying to say the least considering the hours of operation in your More

by kaclass05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
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Nov 23, 2023 -

Elite Acura responded

Thank you for your feedback. I'm sorry to hear that your experience with our service was unsatisfactory. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Tom Alfinito Market Director Elite Acura 856-380-5150 talfinito@Group1Auto.com

November 19, 2023

Very friendly and accommodating. Service staff is extremely knowledgeable about Acura's products. Pricing is fair. More

by lnix7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Nov 21, 2023 -

Elite Acura responded

We are thrilled to hear that you had a friendly accomodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 21, 2023 -

lnix7 responded

Many thanks for your message!

November 18, 2023

Workers are always friendly and pleasant. Service is quick and reliable. The customer service is top notch More

by mamaymimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
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Nov 21, 2023 -

Elite Acura responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Brought my vehicle in for an oil change and to check some indicator messages on my dash. My advisor Daquan got back to me in a timely fashion to let me know what was going on and provided helpful information More

by tjohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
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Nov 18, 2023 -

Elite Acura responded

It's great to hear that Daquan was prompt and helpful in addressing the issues with your vehicle. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

It was a pleasure talking to Daquan he explained everything in detail and got my car ready in time. Thank you More

by Zamirdika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
Report | Print
Nov 16, 2023 -

Elite Acura responded

It's fantastic to hear that you had a pleasurable experience and that Daquan provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Service manager was terrific and the service was fast! The environment was relaxing.the service was completely review. More

by Sbotoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darquan
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Nov 16, 2023 -

Elite Acura responded

We are thrilled to hear that you had a terrific experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Elite Acura was recommended to me by a friend that has purchased several cars there. I’m so glad they did! Everyone was personable and knowledgeable. The process was smooth, and I left with a beautiful ne More

by khuepfel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Goldberg
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Nov 16, 2023 -

Elite Acura responded

It's fantastic to hear that Elite Acura lived up to the recommendation! A smooth process, knowledgeable staff, and a great outcome in getting a beautiful new Acura certainly make for a wonderful experience. Safe and happy travels in your new Acura!

November 08, 2023

Great job. John was courteous & answered all my questions. Elite Acura always gets the job done. More

by Prafferty19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lathers
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Nov 10, 2023 -

Elite Acura responded

Thank you for your kind words for our staff, we appreciate it!

November 07, 2023

Great but Acura has yet to fix the squeaky brakes that everyone has been reporting. More

by brightonmct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameelah
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Nov 08, 2023 -

Elite Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

I brought my car into the service department for a recall repair. They provided great service, they were courteous and the repairs were completed in a timely manner. The provided me with an awesome loner car More

by Khanson148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Nov 09, 2023 -

Elite Acura responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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