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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,314 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,314 reviews

October 23, 2023

The service was fast, efficient and the service representative was friendly. I recommend this dealership. More

by marjieparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory kerney
Report | Print
Oct 25, 2023 -

Elite Acura responded

It's great to hear that you had a fast and efficient service experience at Elite Acura and that the service representative was friendly. Your recommendation is valuable for others looking for a reliable dealership. Your satisfaction and recommendation are appreciated!

October 23, 2023

Great sales and service team! Service is always done right and is competitively priced. Thanks More

by Johnny B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Oct 25, 2023 -

Elite Acura responded

It's wonderful to hear that you've had a positive experience with both the sales and service teams at Elite Acura. When service is done right and competitively priced, it adds to the overall satisfaction. Your continued support is greatly appreciated!

October 22, 2023

The service was professional and courteous. My service advisor never recommends things I do not need and I always have a great experience. More

by lelamin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan Rogers
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October 21, 2023

Very pleased with the good service that Elite Acura has continued to provide since I’ve been having my vehicle serviced there. P.Thurman (2017) More

by pthurman14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flaherty
Report | Print
Oct 24, 2023 -

Elite Acura responded

It's great to hear that you've been consistently pleased with the good service provided by Elite Acura for your vehicle since 2017. Consistency and quality service are key elements of a positive service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Elite Acura service advisers are always courteous and helpful. Car was completed on time and to my satisfaction. More

by Jmdenning66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
Report | Print
Oct 24, 2023 -

Elite Acura responded

It's great to hear that the service advisers at Elite Acura are always courteous and helpful and that your car was completed on time and to your satisfaction. Courteous service advisers and timely completion of service are key components of a positive service experience. We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

My original appointment was canceled when I arrived. I could not be accomodated . I was upset as I made other plans based on my original appt. I actually believe I was being lied to by the service write More

by Nicktroi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Nov 05, 2023 -

Elite Acura responded

Thank you for your feedback. I'm sorry to hear that your experience with our service was unsatisfactory. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Tom Alfinito Market Director 856-380-5150 talfinito@Group1Auto.com

October 20, 2023

On time, courteous and professional. The place was clean with plenty of amenities while I waited. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kerney
Report | Print
Oct 24, 2023 -

Elite Acura responded

Being on time, courteous, and professional are all essential qualities for a positive service experience. It's also great to know that the place was clean and offered amenities to make your wait more comfortable. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Elite Acura is great for service. They take you on time, deliver when promised and don’t sell extra repairs. More

by Jkranzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Report | Print
Oct 24, 2023 -

Elite Acura responded

It's great to hear that Elite Acura provides excellent service, including punctual appointments, on-time delivery, and a commitment to not pushing unnecessary repairs. Transparent and reliable service is valuable for customers. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Great service and experience with this dealer each time I have been there and whenever I have called. More

by laurenyayac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
Report | Print
Oct 21, 2023 -

Elite Acura responded

It's fantastic to hear that you've had great service and positive experiences with Elite Acura every time you've been here or called us. Consistency in providing excellent service is a testament to our commitment to customer satisfaction. We appreciate your continued support.

October 17, 2023

Wonderful to work with. Quick and thorough service. Greg Kerney kept me informed and up to date on service status. 5 out of 5 for him. More

by Jzucconi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kerney
Report | Print
Oct 19, 2023 -

Elite Acura responded

It's fantastic to hear that you had a wonderful experience and received quick and thorough service. Greg's excellent communication and keeping you informed is highly valued. We'll make sure to pass along your praise to Greg. Your satisfaction is our goal, and we look forward to serving you again!

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