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Elite Acura

Maple Shade Township, NJ

4.9
1,314 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,314 reviews

September 24, 2023

Great customer service! My service specialist, John is amazing to work with. I had major repairs done. He explained everything to me and worked with me to get the major repa More

by krissybrookins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 26, 2023 -

Elite Acura responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that John provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 24, 2023

The Service Department is Excellent. The Service Representatives are professional and very customer service oriented. More

by Natashasmith888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 26, 2023 -

Elite Acura responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 23, 2023

The service department is excellent they show Great concern to your needs. If there’s a discount They apply it . I say they take the extra step. I would buy another Acura just because the service de More

by lisette639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lathers
Sep 26, 2023 -

Elite Acura responded

Thank you for choosing Elite Acura! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 23, 2023

Always great customer service in the service department with my service rep Jonathan ! Seamless experience. More

by tyrenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 26, 2023 -

Elite Acura responded

Thank you for your kind words about Jonathan! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 22, 2023

Excellent dealership,good salesman,very knowledgeable,My salesperson very professional and knowledgeable about car and More

by boracay30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hikma
Sep 26, 2023 -

Elite Acura responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Elite Acura! We appreciate your business!

Sep 29, 2023 -

boracay30 responded

Yes

September 22, 2023

There sales team and service was amazing everything from make sure the pre-owned vehicle was preped and serviced to the buying process. JERRY AN ANTHONY were AMAZING!!! More

by Cwcourtney236
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry an Anthony
Sep 26, 2023 -

Elite Acura responded

Congratulations on your new vehicle! We are thrilled that Jerry and Anthony provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 22, 2023

Amazing treatment and courtesy. Felt respected. Trust worthy. Appreciate the honesty and time and effort and everything More

by Thd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Sep 26, 2023 -

Elite Acura responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 21, 2023

The service department has really horrible customer service. The will not even acknowledge that you walked into the establishment, then proceed to look you off as if they don’t see you. More

by Narcissoerica40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Sep 22, 2023 -

Elite Acura responded

Thank you for your feedback. I'm sorry to hear you are dissatisfied with our dealership. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Tom Alfinito General Manager 856-380-5150 talfinito@Group1Auto.com

September 21, 2023

It’s always a pleasure when I come and get my car serviced. Jonathan is the best he is always professional and such a pleasure to work with. He lets you know what has be to done and always explains More

by Mpe6547707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 24, 2023 -

Elite Acura responded

Thank you for choosing Elite Acura! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Jonathan and his dedication to providing you with an excellent service experience. We look forward to your next visit!

September 20, 2023

Best service always! Wouldn’t go anywhere else. This is my 3rd purchase with them More

by kmaffei6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe I. Sales and Greg and Mike in Service
Sep 22, 2023 -

Elite Acura responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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