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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,306 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,306 reviews

July 01, 2023

There were some frustrations. It seemed to me the service agent did his best to smooth out the difficulties with, for example, long waits, over- scheduling and me having to lea More

by Judith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gatti
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Aug 02, 2023 -

Elite Acura responded

Apologies for the frustrations, but we are pleased to hear Brian was able to overcome some of the issues and was able to accommodate and give you a pleasant service experience. We value your business and hope to have the chance to assist you again.

June 30, 2023

Since I have been coming to this dealership. .. I'm very satisfied with the services that they have given me. More

by Goldie629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lathers
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Aug 03, 2023 -

Elite Acura responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 28, 2023

It was an amazing experience. They did everything I needed and more for my car. I highly recommend using this service department. Everything person is very knowledgeable and helpf More

by Srohanrealtor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kameelah Williams
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Jul 01, 2023 -

Elite Acura responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 28, 2023

Great experience. Service department is top notch. Pat is a great advisor. Got me in and out quickly. More

by J….
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake
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Jun 30, 2023 -

Elite Acura responded

Thank you for your kind words for our staff, we appreciate it!

June 27, 2023

Dealership is good, Daquan always goes above and beyond to make sure my car service is top notch! Can’t recommend him enough! More

by lauramurphy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daquan
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Jun 29, 2023 -

Elite Acura responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 26, 2023

The service department want to cancel my appointment. I have to spend my own money for a taxi No rental car for me . No car wash More

by Olando8476
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Gregory Kerney / some other members
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Jun 27, 2023 -

Elite Acura responded

Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Tom Alfinito General Manager 856-380-5150

Jun 27, 2023 -

Olando8476 responded

Sure

June 25, 2023

Good service. Got the job done on time and quality work. Service team is great More

by evjersey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John
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Jun 27, 2023 -

Elite Acura responded

Thank you for being our customer, we appreciate your kind words!

June 24, 2023

Drive over 30 mins to deal with them. Service is always good. Patrick as the service dept always takes care of my car needs. More

by Nirvs87
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jun 24, 2023 -

Nirvs87 responded

Drive over 30 mins to deal with them. Service is always good. Patrick as the service dept always takes care of my car needs.

June 24, 2023

Dealership is bright and cheerful. Everyone there is extremely polite. Their service is outstanding, and they keep you well informed of what they’re doing to your car. More

by Jg18nj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I’m sorry I didn’t catch anybody’s name
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Jun 27, 2023 -

Elite Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 24, 2023

Timely response. Quick service. Honored quoted service rate even though service actually cost more. Professional and friendly. Amazing customer service! Other dealer More

by Mattolster
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kameelah
Report | Print
Jun 27, 2023 -

Elite Acura responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

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