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Elite Mitsubishi

Jamaica, NY

3.3
118 Reviews
Elite Mitsubishi is your trusted Mitsubishi dealer serving Queens, NY, as well as Brooklyn, Floral Park, Elmont, and Jamaica, NY. Our dealership offers a wide range of new Mitsubishi vehicles. We understand that buying a car can be a stressful experience. Therefore, we prioritize providing excellent service to all our customers to ensure a seamless and hassle-free car-buying experience.
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144-20 Hillside Ave

Jamaica, NY

11435

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Showing 118 reviews

August 06, 2026

The girl who helped me with warranty and service went above and beyond was very helpful More

by WBURNS712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayah Morci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Elite Mitsubishi responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2026

Giselle was very efficient and knew what she was talking about. Her customer service was great. More

by Asquaredjb
Recommend Dealer
Yes
Employees Worked With
Giselle
Aug 07, 2026 -

Elite Mitsubishi responded

Hello, we're happy to hear you had such a positive experience with Giselle! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2026

Got a defective car for a higher price than I wanted and a lot of false information More

by ORALMCLEAN36
Recommend Dealer
No
Aug 03, 2026 -

Elite Mitsubishi responded

We’re sorry to hear you had a less-than-satisfactory experience with us. Providing excellent customer service is very important to our team, and we regret that we did not meet your expectations. If you have any questions or would like to discuss your experience further, please don’t hesitate to reach out to our General Manager directly at 718-523-0523. We truly value your feedback and would appreciate the opportunity to make things right and earn your business in the future. Thank you for sharing your experience.

August 01, 2026

The agent at the front desk was helpful, knowledgeable and courteous. I will definitely return More

by johnwstubbs
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
Aug 07, 2026 -

Elite Mitsubishi responded

Hello John, we’re glad to hear our team at Elite Mitsubishi made such a positive impression. Thank you for sharing your feedback, and we look forward to welcoming you back on your next visit.

July 22, 2026

I went to the dealer to purchase a vehicle. I placed a cash deposit for them to hold the car I was interested in. I was not approved for financing. I asked for my refund back and they said they More

by Brian
Recommend Dealer
No
Employees Worked With
Karen Herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino
Jul 24, 2026 -

Elite Mitsubishi responded

Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund. Please contact our General Manager directly at 718-523-0523 so we can provide you with an update.

July 21, 2026

Woman at check in had nasty attitude, told my husband that she didn’t see any appointment scheduled for us and that she would call in 40 minutes. Mechanic was polite asked what we needed and told us to c More

by naj_nur86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Elite Mitsubishi responded

We apologize for the negative experience you had during your visit. Our team strives to provide excellent customer service and we will address the attitude issue immediately. Please give us a chance to make things right and reach out to us if there are any additional repairs needed. We value your business and hope you will give us another chance in the future. Thank you for your feedback.

July 19, 2026

The staff was amazing and really helped to get me into the ride that I really wanted More

by llr14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Elite Mitsubishi responded

Hi, it is great to hear the team at Elite Mitsubishi helped you find the vehicle you were looking for. Thank you for choosing Elite Mitsubishi, and we hope you enjoy your new ride.

July 15, 2026

Sneaky fees that were never disclosed until pick up Then charged cash price versus internet price and has to redo all paperwork the following day More

by Erink96
Recommend Dealer
No
Employees Worked With
Arielle who was pleasant but felt like I was scammed with financing and why I only received one key for. Car almost 25 k pain and found out after the deal was done
Jul 16, 2026 -

Elite Mitsubishi responded

We’re sorry to hear you had a less-than-satisfactory experience with us. Providing excellent customer service is very important to our team, and we regret that we did not meet your expectations. If you have any questions or would like to discuss your experience further, please don’t hesitate to reach out to our General Manager directly at (718) 523-0523.

Jul 17, 2026 -

Elite Mitsubishi responded

Hello, we appreciate you taking the time to leave us this feedback. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around. Thank you, Elite Mitsubishi info@elitemitsubishi.com 718-523-0523

July 13, 2026

Reached out to them a week now to find out about my registration and spoke with two people who advised I would receive a call back. It's been over a week and I have not received a call back. Called bac More

by STACYJ0388
Recommend Dealer
No
Jul 17, 2026 -

Elite Mitsubishi responded

Hi Stacy, I'm sorry to hear you have not received the follow up you were promised regarding your registration. We understand the frustration of reaching out multiple times without getting an update, and this is something we will address with our team. We will review what happened with your calls and work to ensure your concerns receive the attention they deserve.

July 06, 2026

Great service and honest The mechanic was great. Explain what services I needed in the future did not push me to get anything done. More

by cjmliberto
Recommend Dealer
Yes
Jul 08, 2026 -

Elite Mitsubishi responded

Hello, I am glad our team at Elite Mitsubishi provided you with honest service and helpful recommendations. It is great to know our mechanic took the time to explain your vehicle’s needs without adding unnecessary pressure. Thank you for trusting us with your vehicle.

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