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Elite Mitsubishi
Jamaica, NY
72 Reviews
Elite Mitsubishi is your trusted Mitsubishi dealer serving Queens, NY, as well as Brooklyn, Floral Park, Elmont, and Jamaica, NY. Our dealership offers a wide range of new Mitsubishi vehicles. We understand that buying a car can be a stressful experience. Therefore, we prioritize providing excellent service to all our customers to ensure a seamless and hassle-free car-buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 72 reviews
December 28, 2025
They have a really good customer service staff at there service part department & that is amazing. service part department & that is amazing. More
by Berqus1
Employees Worked With
Can’t remember the gentleman name but he is not listed in the service department area.I went on a Saturday.
December 15, 2025
Great staff and wait time. - the suggestion of the service department was accurate regarding alignments and how often to do alignments. Then the service department chose the cor - the suggestion of the service department was accurate regarding alignments and how often to do alignments. Then the service department chose the correct package to reduce the cost. Excellent care. Car drives and rides perfectly. Great Job! More
by richiemukai
Verified CustomerDecember 10, 2025
Today’s service was great. From the time I drove in the young man Marco taking my information and Ayah and Isiah assisting me. Thank you Mitsubishi for having such a great t From the time I drove in the young man Marco taking my information and Ayah and Isiah assisting me. Thank you Mitsubishi for having such a great team. Awesome customer service . More
by brendaclark813
Employees Worked With
Ayah Morci, Isaiah Groomes
November 24, 2025
Waiting time was to long just for oil change, took over 3 hours. The service should come with tire rotation service. But they did not rotation my tires. Very bad service. Rating the service for 1 star and t hours. The service should come with tire rotation service. But they did not rotation my tires. Very bad service. Rating the service for 1 star and the system don't let you submit. More
by sam
Employees Worked With
November 07, 2025
.Despite multiple service visits, the dealer Elite Mitsubishi (Jamaica, NY) has only “recharged” the battery instead of performing the proper diagnostic or load test I requested. The same issue keeps Mitsubishi (Jamaica, NY) has only “recharged” the battery instead of performing the proper diagnostic or load test I requested. The same issue keeps happening, and now the car will not start at all, even with a jump. I also need to report unprofessional and dishonest behavior from the dealer’s service department. A service representative falsely claimed that I refused to give them time to test the car, which is untrue. I have been cooperative and have repeatedly requested a full diagnostic and a copy of my second service record — but I have not received it despite multiple follow-ups. The vehicle is currently non-operational and parked at my home, and the dealer refused to assist with towing. More
by junghyukson
October 23, 2025
Don't buy a car here. Manager added in additional $1,100 in charges on top of what was already conveyed to me by the salesperson and what the stated price was on CarGurus. Manager added in additional $1,100 in charges on top of what was already conveyed to me by the salesperson and what the stated price was on CarGurus. I traveled from DC to NY to pick up the car. Also, it was advertised as not being in an accident, and they even showed me a Carfax report stating that the car had not been in an accident. I relied on that with the purchase. When I took the car home to a couple places for inspection, they both pointed out where the car had been damaged and repainted - drip marks were even showing. Ugh! They did 125 point inspection. What they missed were close to $2,000 worth of maintenance that hadn't been done. Brakes, Belts, belt tensioner. An overall experience that could have been much better. More
by Stanford2001
Employees Worked With
Savas
October 06, 2025
They know what they are doing at elite Mitsubishi . I feel at peace with them. I feel at peace with them. More
by plasim
