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Elite Mitsubishi

Jamaica, NY

Overview
Employees
Reviews
3.3
72 Reviews
Elite Mitsubishi is your trusted Mitsubishi dealer serving Queens, NY, as well as Brooklyn, Floral Park, Elmont, and Jamaica, NY. Our dealership offers a wide range of new Mitsubishi vehicles. We understand that buying a car can be a stressful experience. Therefore, we prioritize providing excellent service to all our customers to ensure a seamless and hassle-free car-buying experience.
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144-20 Hillside Ave

Jamaica, NY

11435

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Showing 72 reviews

October 01, 2025

My only conce is the waiting time They should not last so long due to an oil change. More

by edwinpaulino26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Duarte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rosario
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Feb 06, 2026 -

Elite Mitsubishi responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our Dealer Principal, Patty Slack, at 540-898-0310 so we can assist you further.

September 05, 2025

This places is unorganized. They don't offer any discounts unless you can show a coupon that is their website. More

by land2050
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denny Duarte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rosario
Report | Print
September 04, 2025

Fast service and good customer service,definitely I’ll be back soon. Thanks I will highly recommend More

by chrismchel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rosario
Report | Print
Feb 28, 2026 -

Elite Mitsubishi responded

Thank you for your kind words! We pride ourselves on providing fast service and excellent customer service. We're thrilled to hear that you had a positive experience and we can't wait to welcome you back soon. Thank you for your recommendation!

August 26, 2025

They did not complete the service for my vehicle. My car never got fixed, and still giving me problems. More

by mr.omurtah
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Deno
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August 21, 2025

Their services are excellent and they make me feel right at home, yes thumbs up. More

by Efrainflopez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not listening
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Feb 06, 2026 -

Elite Mitsubishi responded

Thank you for your kind words! We're thrilled to hear that our services make you feel at home. Your satisfaction is our top priority. Thanks for choosing us! 🙌 #HappyCustomers #GreatService

August 15, 2025

They sold me a faulty car with existing recalls. The stopped working after 2 days. I sent the car back to service and it took them 2 weeks to fix it. Even after I got my car back, there was somethin More

by muzzamilshaukat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
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August 13, 2025

Needs improvement in customer service. service dept. lacks communiction between themselves. i was told dept. will contact me when they recieve the part,which was not hard to find, waited 2 More

by zhdddn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
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Feb 28, 2026 -

Elite Mitsubishi responded

We apologize for the poor experience you had with our service department. We take this feedback seriously and will address the issue with our team to ensure better communication in the future. We appreciate your feedback and hope to have the opportunity to provide you with excellent service in the future. Thank you.

August 07, 2025

Very very very———- bad Service my Suv have problems from 4000 miles they not solve they keep my Suv many days many times and give me back same problems and they tell my now every thing is ok but they do not More

by tarsems426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service and parts and management
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Feb 28, 2026 -

Elite Mitsubishi responded

Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused. Our team is dedicated to resolving any issues and providing the best service possible. We will review the records and work on finding a solution for you. Thank you for your patience.

August 04, 2025

They said they would take 2 days, they took 5days. Poor customer service, no return of phone calls, had to stop by in person to get updates. When the car was released on the drive home the temp indi More

by evocls55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sophy
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Feb 28, 2026 -

Elite Mitsubishi responded

"Thank you for bringing this issue to our attention. We apologize for the delays and poor service you experienced. We take full responsibility and have addressed this with our team to ensure it does not happen again. Your safety is our top priority."

August 04, 2025

Courtesy professional well done Thank you I will definitely recommend this dealer . Waiting time is very acceptable More

by seyebass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales Department
Report | Print
Feb 28, 2026 -

Elite Mitsubishi responded

Thank you for choosing our dealership! We're thrilled to hear that our team provided you with a courteous and professional experience. We pride ourselves on efficient service and we're grateful for your recommendation. We hope to see you again soon!

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